A fantastic opportunity has emerged for a Mobile Sheltered Scheme Manager to join one of Adecco's leading public sector clients on a temporary contract, initially for six months.
Based in Dover in Kent, and overseeing a number of sheltered schemes in local areas such as Deal, Capel-le-Ferne and Sandwich, this is a full time role (35 hours per week, Monday to Friday) and the successful candidate will be expected to deliver an on-site housing management and support service that meets the needs of tenants. You will also need to ensure a high quality management service to elderly tenants, ensuring maintenance, security, and communal safety are optimised at all times.
Other key elements of the role include:
- Carrying out regular building inspections, identifying and reporting repairs ensuring communal safety with a strong focus on fire safety. Enable repairs and allowing access where necessary.
- Effectively managing void properties within company policies.
- Helping to maintain a high standard of cleanliness, safety and security within the building and the grounds by carrying out regular checks (e.g. testing essential systems, monitoring CCTV, etc.)
- Maintaining accurate records (visitor log book, health and safety checks, maintenance visit records, fire safety and alarm testing, and maintaining accurate PEP summaries, tenant files and maintenance records). Using company databases effectively.
- Ensuring that elderly tenants' rights and dignity are respected, including maintaining a high standard of data security and management.
- Monitoring the work of the company's contractors to ensure a high quality service and reporting any deficits.
- Managing anti-social behaviour within the scheme and explain tenancy agreements and company policies to tenants, dealing with the first level of complaints.
- Proactively prevent rent arrears, address arrears and assist tenants to manage debt when known. Actively manage rent accounts and report activity to relevant managers.
A car driver is essential for this role, due to the requirement to visit different schemes across Dover. A DBS is also required, as you will be working closely with vulnerable elderly clients.
Only applicants with previous experience of supporting vulnerable, elderly clients and who are comfortable doing a mobile role need apply for this post. Interviews will take place in mid/late July 2024.