Domciliary Care Manager
Location: Aylsham, Norfolk
Salary: £45,000
Hours: 42 hours per week
Time Recruitment are looking to recruit compassionate, reliable, and caring Domiciliary Care Branch Manager for our client in Norfolk area.
As a Home Care Manager you will oversee and coordinate home care services for individuals who require assistance with daily activities of living but prefer to remain in their own homes. This will include being responsible for ensuring the delivery of high-quality care, managing care plans and supervising home care staff.
You will play a crucial role in ensuring the well-being and safety of clients receiving care at home, as well as, coordinate services, manage staff, and advocate for the best interests of clients to promote independence, quality of life, and optimal health outcomes.
Key duties and responsibilities but not limited to:
- Provide strong leadership to the branch staff, fostering a positive and supportive work environment.
- Recruit, train, supervise, and evaluate branch staff members, including caregivers, nurses, administrative staff, and other personnel.
- Set clear performance expectations and goals for staff members and provide regular feedback and coaching to support their professional development.
- Oversee the day-to-day operations of the home care branch, including scheduling, client intake, care planning, and coordination of services.
- Ensure compliance with all relevant regulations, policies, and procedures governing home care services.
- Monitor key performance indicators (KPIs) and financial metrics to track the branch's performance and identify areas for improvement.
- Build and maintain positive relationships with clients and their families, ensuring their needs and preferences are understood and addressed.
- Conduct regular audits and inspections of client care records, caregiver documentation, and operational procedures to identify areas for improvement and ensure compliance with regulations.
Skills and attributes
- Previous management experience within a domiciliary care setting is essential
- Excellent business acumen with a strong desire to develop and grow the service
- Comprehensive knowledge of CQC standards
- Good leadership skills with the ability to communicate effectively
- Full UK driving licence
Education and qualification
Minimum NVQ Level 4/5 in Health and Social Care, or equivalent
Time Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.