Our client, a leading specialist Insurance organization is recruiting for an experienced Sales Support Consultant to join their well-established team.
The role will report to the Head of Sales, with the main purpose being to provide support to the Sales Team with a range of administrative duties.
This is a Full Time office based role, situated in the Croxley Business Park with the potential to move to hybrid working upon completion of probationary period.
Training will be provided to support development with a clear career path to progress within a sales-based role.
ROLE:
- Manage inbound calls and triage to Sales Team, as required.
- Contact intermediaries by phone for selected renewals.
- Support and manage renewal follow-up activity, including outstanding
decisions.
- Manage general queries and supplier questionnaires.
- Responsible for post-onboarding, mid-term and post renewal
intermediary calls, capture and record client satisfaction.
- Support the Sales Team with recording and reporting of sales activity.
- Liaise with other functions within the business to ensure effective
communication, timely resolution, and best customer experience.
- Support with sales meeting preparation and minutes along with other
administration support where required.
- Support sales projects and actively contribute to the continuous
improvement of the sales process and function.
REQUIREMENTS:
- Administration experience in the private medical insurance market or
financial services sector will be beneficial.
- Sales experience preferred.
- Excellent organisation and communication skills.
- Clear and professional telephone manner.
- Able to build rapport and successful relationships.
- Customer-centric.
- Work well as part of team.
- Self-motivated and results driven.
MORE JOB INFO:
- Company pension scheme (auto enrolled)
- Voluntary dental after completion of probationary period
- PMI after 6 months
- Performance-related bonus scheme (subject to bonus scheme rules)
- 23 days holiday per year
- Monday to Friday 9:00am - 5:00pm