I am working with a fast-growing client in Swindon, who are seeking a driven, personable Insurance Consultant to join their team.
You will be responsible for the management of the retention of the existing client base and achieve desired growth through maximising opportunities for cross sell, up sell and new business opportunities. Exceptional levels of customer service should be always demonstrated, with a focus on renewal retention.
Responsibilities:
- Managing client portfolio through exceptional levels of service.
- Achieve company renewal retention rate and targets of optional extras.
- Liaise with commercial team when recognising commercial opportunities
- Follow business procedure relating to collection of premiums and management of premium finance facility and aged debt
- Be the first point of call for clients on all insurance and policy led queries by demonstrating a strong client focus and excellent service skills
- Process all MTAs and queries in a timely and risk reducing manner
- Maintain effective relationship with clients and insurers through maintenance of accurate and up to date client and claims related data
Skills required:
- Communicating effectively
- Building effective relationships
- Customer focused
- Broking
- Claims
- Understanding Insurance and the Marketplace
Benefits:
- Competitive salary with an annual pay review and bonus scheme.
- 27 days annual leave (including a day off for your birthday and another for a religious holiday of your choice) + bank holidays.
- Group Life Assurance cover - four times the salary.
- Fully paid 3 months Maternity, Paternity & Adoption leave.
- Professional qualification study supports relevant to your role and career.
- Perks at work - enjoy amazing discounts on cinema tickets, meals out, luxury items, and more.
- Holiday purchase scheme - gain up to 5 extra days of annual leave.