Job Title:
Supply Chain Solutions (SCS) Coordinator
Salary:
Up to £28,000 per annum
Location:
Trafford Park
Work Type:
Full Time / Permanent
Are you a candidate that has graduated from University? Do you have experience of working within a role related to freight forwarding or have advanced knowledge of that sector? The Recruitment Co. are supporting one of our key clients and this could be the perfect opportunity for you.
Job Responsibilities:
PO Upload:
- Monitor PO uploads and ensure that any failed POs are identified and flagged to the client and uploaded again once the failure has been corrected
- Working towards set KPI's in accordance to specific audits
Vendor Bookings:
- Assist clients to ensure that all vendors book their shipments no later than by LFDD-9
- Check weekly for any un-booked Po's that are 1 month past the Latest Ex Factory Date and liaise with merchandisers to discuss the next steps from this point
Approvals
- Daily checks in the afternoon for any approvals that are still on the report after 48 hours
- Anything more than 1 week old and without explanatory comments should be escalated to the key client contact and notify senior management
Status reports and general data quality
- Chase origins for missing Cargo Received dates if ETD is in the past
- Compare ETA with ETD and email the origins if anything looks wrong
- Generally try to find fault and chase origins to correct. Escalate to management if problems remain ongoing
KPI reports
- Assist in the production of monthly KPI reports and attend KPI review meeting
SCS Account Management
- General responsibility to provide excellent support and encouragement to SCS clients
Operational
- Use of Internal Freight Management System, VBO, Microsoft Packages (Word/Excel/Outlook) & Telephone
- Supporting the Branch Managers to introduce measures to improve operational efficiency.
- Prioritising of workload in accordance with deadlines & SOP
Customer Service
- Query Resolution - to resolve any operational queries from both customers & suppliers in a timely & efficient manner
- Reviewing customers specific SOP's on an ongoing basis to ensure they are fit for purpose and for compliance
- Reviewing internal operational procedures on an ongoing basis to ensure compliance
The Candidate:
- At least 1 year freight forwarding experience.
- Degree level qualified
- Strong problem solving/customer service skills
- Effective communication skills - both written and verbal
- Excellent organisation and time management skills
- A desire to pursue a career within supply chain / logistics
Please note that The Recruitment Co. are an equal opportunities employer
CPProfessional