£21K/yr
Birmingham, England
Permanent, Variable

Receptionist/Administration - DSM

Posted by Starting Point Recruitment.

DSM are seeking a dedicated and efficient

Receptionist/Administration

professional to join our team. As the first point of contact for our organization, you will play a crucial role in creating a positive and welcoming experience for visitors and clients. Additionally, you will provide essential administrative support.

Salary: 21k per annum

Benefits:

  • Life Cover
  • Reqard Gateway Benefit System
  • Discretionary Bonus Scheme
  • Accident Cover

Key Responsibilities:

Reception Duties:

  • Greet and welcome visitors with a warm and friendly demeanor.
  • Answer and direct phone calls in a professional manner.
  • Manage inquiries and provide accurate information or route them to the appropriate person.
  • Maintain a tidy and organized reception area.

Administrative Support:

  • Assist with general administrative tasks, including typing, copying, scanning, and filing documents.
  • Schedule appointments and meetings, and manage calendars for executives or staff.
  • Handle incoming and outgoing mail and packages.
  • Order food for the canteen.
  • Assist with data entry and maintaining databases.

Office Management:

  • Monitor and maintain office supplies inventory, reorder items as needed.
  • Ensure office equipment is properly maintained and serviced.
  • Coordinate with external cleaners for services such as cleaning and canteen Maintenance.

4. Communication and Coordination:

  • Serve as a liaison between departments, ensuring effective communication and collaboration.
  • Relay messages and information accurately and promptly.
  • Assist in the preparation of reports, presentations, and correspondence as needed.
  • Coordinate internal and external meetings, including room bookings and catering arrangements.

Qualifications:

  • Proven experience in a receptionist or administrative role.
  • Excellent communication and interpersonal skills.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook).
  • Ability to multitask and prioritize tasks effectively.
  • Attention to detail and accuracy.
  • Professional appearance and demeanor.

Additional Requirements:

  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Willingness to take on additional duties as required to support the team and organization.