Neighbourhood Officer
London, Tower Hamlets (Hybrid Working)
Salary: £37,642.43
Permanent, Full Time 37.5 hours per week
If you are passionate about community development, bursting with fresh ideas and innovative approaches, and looking for challenging yet rewarding projects, our client would love for you to be a part of their journey.
About the role
Are you a seasoned property professional with a passion for delivering exceptional customer service? They are seeking a dynamic Neighbourhood Officer to join their Team. You will play a pivotal role in managing the day-to-day operations of Neighbourhood services, annual visits, void management and other tenancy services issues.
With a strong housing background and in-depth knowledge of the General Needs and Leasehold Services.
Key responsibilities:
- Deliver an integrated generic housing service to tenants and leasehold customers and to work closely with other teams, councillors and Tenants & Residents Associations to achieve sustainable tenancies in sustainable communities.
- Provide a proactive and customer focused housing management service across a housing patch.
- Act as a regular and visible presence on estates, taking action to make sure estates are safe and well maintained and provide advice, information and reports on any housing management matter.
About you
To succeed in this role, you will possess:
- Proven experience in leasehold and property management
- Excellent communication and interpersonal skills
- Strong organisational and time management abilities
- A customer-focused approach
What they offer you
Besides an emphasis on learning and development and the opportunity to be part of a fantastic team, we offer a generous package including 28 days annual leave plus bank holidays and four extra concessionary days, a health and wellbeing scheme including a generous wellbeing allowance, season ticket loan, good pension and a lovely, refurbished office, plus the opportunity to work flexibly. On top of this they offer an environment which promotes openness and inclusion, a team that operates with pride and values teamwork and going above and beyond.
Closing date for applications: 1st September 2024
Interview Date: 10th September 2024