We urgently need an amazing Registered Care Manager!!!
The aim of the position is to deliver excellent homecare services that promote clients' freedom to live their preferred lives to the extent possible. This role will also be heavily focused on nurturing and developing the business as our client embarks on this exciting next stage of taking a well run and respectable care provider to be a market leader!
THE COMPANY
Our client provides high quality home and live-in care services as an alternative to residential care homes. They aim to help people maintain their independence and provide care that one would expect for their own family. The company is currently rated 'good' by the Care Quality Commission (CQC) and they are focussed and derermined to take this to outstanding. They provide bespoke care services to both older people and those with specialist care needs, while also focusing on supporting their families.
DUTIES AND SPECIFIC RESPONSIBILITIES
- Ensure safe delivery of service in line with legal requirements and company policies.
- Keep up to date with training, CQC regulations, and government legislation.
- Monitor health and safety in the workplace and field.
- Maintain accurate records and reporting systems.
- Effectively manage complaints and incidents.
- Investigate service quality and use findings to make improvements.
- Provide excellent service to clients and customers.
- Lead, manage, support, and mentor staff.
- Ensure sufficient and appropriately qualified staff meet service needs.
- Provide information, guidance, and ongoing supervision to enable staff to carry out roles effectively
EXPERIENCE, SKILLS AND QUALIFICATIONS
- NVQ Level 5 Diploma in Leadership for Health and Social Care or equivalent, or willingness to work to it
- Effective communication skills with clients, families, staff, and other healthcare professionals
- Experience in delivering social care that promotes client independence, choice, and privacy
- Proficient in Microsoft Office, Microsoft Exchange, and the Internet
- Strong administrative skills with a focus on detail and accuracy
- Experienced in managing and developing staff teams, including recruitment, training and supervision
- Ability to plan, organize, and prioritize workload and team effectively to meet deadlines
- Collaborative team player
BENEFITS
- Competitive salary between £38,000 - £45,000
- Bonus scheme
- Self-development budget
- Free on-site parking
- Staff referral bonus scheme
- Work laptop
- Work mobile phone
- Generous pension contribution
- Company social events