Transport Administrator
Location: Dorchester (Hybrid)
Contract Type: Temporary
Salary: £12.16 per hour
Day to Day Responsibilities:
- Answering calls and emails from various stakeholders such as parents, contractors, schools, and
passenger assistants.
- Liaising with internal and external parties.
- Utilising Microsoft Office, Teams, and internal software applications.
- Performing data entry tasks.
- Accessing and learning new applications as required.
- Conducting route evaluations using mapping software to assess transport suitability.
- Handling initial complaints and escalating them to senior team members when necessary.
- Maintaining accurate records of activities.
- Organising route cover for Passenger Assistants.
Required Skills and Qualifications
- BTEC National Certificate, NVQ Level 3, or equivalents.
- Experience and knowledge within the role's responsibilities, including standards, procedures, and
health & safety.
- Office experience, data analysis, IT proficiency, and Health & Safety application.
- Strong communication, deadline management, and problem-solving skills.
- Team player with numeric proficiency and adaptability, maintaining composure in varied situations
and fulfilling travel requirements.
Job Types: Full-time, Temporary contract
Pay: £12.16 per hour
Expected hours: 37.00 per week
Benefits:
- Company pension
- On-site parking
- Referral programme
- Work from home
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- A-Level or equivalent (preferred)
Experience:
- customer service: 1 year (preferred)