- Chase outstanding debts by telephone.
- Agreeing repayment plans where appropriate.
- Ensure an understanding of the client business when chasing debts.
A well established Commercial Finance Lender is looking for a Credit Controller to join their Ellesmere Port office as part of a growing Invoice Finance division.
Role Responsibilities:
- Ensure an understanding of the client business when chasing debts.
- Manage a portfolio of full-service clients.
- Chase outstanding debts by telephone, email, and letter in line with the client credit control schedule.
- Performing full chase on each client each month.
- Using call back sheets to ensure all calls are captured.
- Verifying debts on the system when chasing.
- Agreeing repayment plans where appropriate.
- Recommending accounts for solicitors where appropriate.
- Dealing with customer collections within the system.
- Setting up and maintaining client files for credit control purposes.
Skills & Experience:
- 2 years of collections experience would be desirable
- Passion to get into Finance.
- Client Focused individual.
- Excellent written and verbal communication is a must.
- No qualifications needed.