Key Account Manager - Central London/hybrid - (1 year FTC) - Competitive salary, bonus & benefits
My client, a global healthcare company based in Central London, is looking to recruit a Key Account Manager for a one year fixed term contract offering hybrid working. You will be responsible for developing a deep understanding of the company's strategic needs and work within the business to put automation and processes in place whilst still ensuring that deadlines are met and value is delivered.
Key responsibilities:
- Developing a solid and trusting relationship between a key business partner and the business
- Ensuring that the day to day operational requirements are met and information is made available to our member to ensure that their key business partner receives excellent service
- Perform ad hoc business analysis to inform strategic and tactical decision making and solve business problems related to potential future or current business opportunities
- Establish solid understanding of the customer's most critical priorities for the medium and long term. This should then provide the basis from which the company can ensure its' plans are aligned and meet the requirement of the customer
- Identify critical action points, stakeholders, and ensure follow through and work closely with Member pricing and sell side functions to help track and resolve product implementation and pricing issues
- Working in close collaboration with Senior Manager, the parent company to ensure ongoing success of the account, explore opportunities for growth and help address any concerns
- Establish and operate within the agreed account management framework, oversee QBR's as well as manage the annual strategic joint planning process to identify strategic initiatives, review ways of working and develop mutual performance and growth objectives
- Evaluate the performance of any customer initiatives to ensure that learnings are identified and any corrective actions are proposed for further improvement
Key skills:
- Bachelor's degree preferred within Finance, Economics, Business or similar
- Pharmaceutical experience preferable but not a requirement
- Previous experience in account management, sales, sourcing, business development or product management
- Key account management, sales or business development experience
- Highly motivated self-starter: ability to initiate and manage work with sense of urgency
- Ability to perform in a fast-paced, results driven environment that is constantly changing
- Excellent communication skills and able to work with all levels of management and internal/external customers to get results quickly - able to communicate decisions and recommendations to stakeholders in a high-pressure environment
Broadstone Resourcing Ltd acts as an Employment Agency and an Employment Business and all appointments will be made on merit alone.