Service Project Manager
Location: London Heathrow
Working Format: Hybrid working 3 office and 2 home
Salary: Up to £50,000pa
Benefits: 28 days of annual leave (excluding bank holidays), Bupa medical cover, competitive pension plan
Contract Type: Permanent
Our client:
Our client is a global leader in automated material handling systems and they are looking for a
Service Project Manager
to play a pivotal role in delivering critical service projects within the Heathrow Airport Baggage environment.
About the Role
As a Service Project Manager, you'll be responsible for leading small-scale retrofit, modification, and revision projects from initial scope through to final handover. Working within a fast-paced and multidisciplinary environment, you'll liaise with both internal teams and external stakeholders to deliver high-quality, cost-effective solutions across the full asset lifecycle: Design, Build, Operate, Maintain, and IT.
Key Responsibilities:
- Manage service projects from proposal to completion at Heathrow Airport
- Scope and estimate project costs, prepare quotations, and develop detailed specifications
- Coordinate cross-functional teams (Engineering, Sales, R&D, IT, Supply Chain) to ensure timely delivery
- Maintain strong communication with clients, subcontractors, and partners
- Monitor budgets, timelines, and quality standards
- Act as the primary point of contact for project-related operational and technical issues
- Ensure all activities comply with health and safety standards
- Deliver post-project documentation and support service handovers
What You'll Bring:
- Experience or internship in project management or a related field
- Strong communication, stakeholder management, and coordination skills
- Ability to multitask and manage multiple small projects simultaneously
- Commercial awareness and planning capability
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Familiarity with automated handling systems is a plus, but not required
Benefits:
- 28 days annual leave (plus public holidays)
- Bupa Medical Cover
- YuLife wellbeing membership with GP access and rewards
- Cycle to work scheme
- Competitive pension with Aviva
- Career growth opportunities in a global organisation
- Access to Achievers – our employee recognition and rewards platform