Customer Service Advisor / Contact Centre Agent who has a great telephone manner with excellent written and verbal communication skills and the ability to build rapport quickly with customers is required for an established call centre that has built its reputation by providing specialised, and compassionate engagement services to clients.
NO PREVIOUS EXPERIENCE REQUIRED - FULL TRAINING PROVIDED
If you have previous experience working in a call centre, then great. If not, the company will provide full training and support to ensure you start off on the right foot.
SALARY: £25,000 - £28,940 per annum + Bonus + Generous Benefits (see below)
LOCATION: Salford Quays, Manchester (M5 3EF)
JOB TYPE: Full-Time, Permanent
WORKING HOURS: Monday - Thursday (alternating 8am-4pm and 12pm-8pm) Friday (alternating 8am-3.30pm and 10am-5.30pm) Saturday (9am-1pm - working one in four Saturdays)
JOB OVERVIEW
We have a fantastic new job opportunity for a Customer Service Advisor / Contact Centre Agent who has a great telephone manner with excellent written and verbal communication skills and the ability to build rapport quickly with customers.
Due to continued growth the company is looking to recruit 12 people and will consider candidates from all types of backgrounds, whether that's working as a Retail Assistant, Administrator, Bus Driver, Office Assistant, Waiting Staff, Shop Assistant or Delivery Driver just to name a few. The most important factor is you have a friendly, professional approach to your work and willing to learn how to do the job.
The company find people learn best in person and from hearing and watching others, so as the Customer Service Advisor / Contact Centre Agent you will start at their office in Salford Quays, Manchester. Once you're up to speed there will be opportunities for a hybrid working pattern, split between working from home and the office for part of the week, which allows you to have a great work life balance.
When you are in the office getting there is easy, with Exchange Quay tram stop 2 minutes' walk away. The company also provide free on-site parking, bike storage and shower facilities.
It's their people that make the company a truly exciting and inclusive place to work - a place where you can let your skills shine. They have excellent career development so you can grow your earning potential and progress through the company.
BENEFITS
The company offer a range of programmes and benefits to help their people and their families stay healthy and happy, including:
- Cycle to Work and Electric Car Salary Sacrifice schemes
- Great transport links with free car parking on site and Exchange Quay tram stop
- Childcare Vouchers
- Dental and Health Cash Plan
- Company Pension Plan
- Life Assurance and Colleague Assistance Program
RETAIL DISCOUNTS
They also offer 100's of discounts on shopping, days out, restaurants, cinema, holidays and much more, including: Tesco, Ikea, ASOS, Nike, TK Maxx, BooHoo, JustEat, Deliveroo, B&M, Curry's, Argos, Primark, Odeon, Pizza Express, Costa Coffee and many, many more...
HOLIDAYS
Holidays start at 23 days, plus 8 bank holidays, rising to 24 and 25 after 2 & 5 years' service.
HOW TO APPLY
To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
JOB REF: AWDO-P12632
Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Salford Quays, Manchester, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.
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