HRGO are looking for an experience retail/assistant store manager to assist with managing a local independent ceramic decorative specialist store. This role involves an interesting and varied duties within a relaxed, friendly and friendly atmosphere.
The ideal candidate will have a minimum of 3 years of retail experience and excel at delivering the highest level of customer service to every store visitor. They should have a creative approach to marketing and promotional projects, as well as strong skills in managing staff and driving sales.
Key Duties to include:
- Providing an excellent experience to trade and retail customers
- Supporting all team members in the sales process including handling customer complaints
- Inventory management, placing orders and stock checks to ensure accuracy
- Showroom and warehouse maintenance, ensuring they are clean, organised and visually appealing at all times
- Staff Supervision, guidance and support, training, task delegation and ensuring adherence to company policies/procedures
- Product Knowledge, maintaining a thorough understanding of all products including specification, installation requirements and pricing
- Marketing and promotion, such as promotional events, advertising campaigns to drive sales and increase brand awareness
- Admin duties, processing paperwork, managing schedules and reporting
- Collaborating with the showroom manager and other team members to achieve sales targets, continuous improvements, and contribute to the overall success of the business
Requirements
- Excellent communication and IT skills
- Self-motivated, enthusiastic and organised
- Fit and healthy - this job involves heavy lifting
- Forklift licence would be useful but not essential
- Willingness to gain product knowledge
- Some managerial/supervisory experience
Salary; £26,208 per annum (£31,000 OTE)