The Role
The main element of the role is to provide a full front of house service, offering a professional and high-quality service to students, staff and visitors at Learning Resource Centres and occasionally the College Receptions. There are also some administrative duties incorporated into this post.
The successful candidate will have experience of working in a customer orientated environment and experience and knowledge of customer care procedures. You must have the ability to show an understanding of, and commitment to College policies and procedures, particularly equality and diversity. This post also requires some evening working, and flexibility around working hours and location on occasion, particularly during enrolment and examination periods.
Hours: 30 hours per week, 39 weeks per year
Responsible to: Head of Student Services
Salary: £16,716 (FTE £22,398)
Don't meet every single requirement?
We know that sometimes people can be put off applying for a job if they think they can't tick every box but we realise the ‘perfect candidate' doesn't exist. So, if you can do most of what we're looking for, go ahead and apply. You may be just the right candidate for this or other roles!
Please note this role may close earlier if sufficient applications are submitted. You may also be contacted for interview during the advert duration.
The City of Liverpool College are a living wage paying employer accredited by the Living Wage Foundation.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, gender, gender reassignments, disability, religion/belief, sexual orientation or age adhering to the requirements of Equality Act 2010.
As part of our positive action measures to increase equality, diversity and inclusion at The College, we offer guaranteed interviews to individuals who meet all the essential criteria whilst having declared they have a disability or are from a minority background.
The college also follow a blind shortlisting process.
The City of Liverpool College Group serves 12,000 learners each year from a diverse variety of backgrounds. With state-of-the-art facilities, TEF Silver status for Higher Education provision, the College is home to ground breaking innovation and involved in a wide variety of exciting new developments across the city.
The College is committed to safeguarding children and safer recruitment practices and will undertake all required DFE pre-employment checks on the successful candidate including Enhanced DBS Disclosure including a Barred List Check