As an Operations Process Technician, you'll be at the heart of our frontline operations, taking on a wide variety of tasks that keep our essential wastewater treatment services running smoothly. With the ever-changing environment and the complexities that come with it, this role offers an exciting opportunity to get involved in meaningful work that impacts both our customers and the environment.
Based at Banbury STW, covering the Cherwell District, you'll be an integral part of our operations team, ensuring the continuous operation of our wastewater treatment works. Every day brings something different – from routine tasks to unexpected challenges. You'll work outdoors, ensuring we deliver reliable services to our customers while protecting the environment.
- Location: Banbury, OX16 4RZ
- Hours: Monday-Friday, 7:30 AM - 3:36 PM (38 hours per week)
- Call-out rota: You'll also participate in a call-out rota, with additional pay for your availability and response.
What you'll be doing as a Process Technician
- Ensuring our sites are running safely, efficiently and within permitted site specifications to protect the environment.
- You will be responsible for monitoring, inspecting, and maintaining equipment and reporting any defective items to ensure a swift repair or attempting a first-time fix where possible.
- You will be expected to take ownership of your own and colleagues' health and safety by escalating any concerns to your manager or resolving them yourself where possible and appropriate.
- Collating and reporting of data to ensure statutory and regulatory compliance.
- Once on the full working pattern you will be working 1 weekend every 6 weeks.
You do not need a background in the Water industry. We would welcome applications from candidates outside of the sector, bringing fresh perspectives and ideas, but you must be:
- Comfortable working outdoors, potentially in all weather conditions.
- Prepared to work within the company's rota of a 7-day working week and participate on a standby rota.
- Part of a team that delivers excellent performance by understanding how you affect the overall mission of Thames Water.
- Have a good sense of humour, because of what you will be working with and not to be too squeamish.
- Good with time management.
- Confident to work effectively and efficiently on your own.
- Keen to learn and operate complex processes with high-quality controls.
- Able to complete basic tasks on a computer e.g., be able to input site performance data and view their day's work via a hand-held device.
What you should bring to the role
- Full UK driving licence.
- Experience in delivering against challenging upper-quartile business targets and performance commitments.
- A positive approach to handling changes, embracing all natures of change including technology, process, behavioural and organisational change.
- Demonstrate excellent customer service both internally and externally.
- IT literate.
- Team player who can work in many different teams showing respect for others, providing helpful feedback and supporting the development of others.
What's in it for you?
- Competitive salary starting from £26,000 to £30,000 per annum depending on skills and experience.
- Full training package provided.
- 24 days holiday per year increasing to 28 with the length of service. (Plus bank holidays)
- Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
- Personal Medical Assessments – Open to all once a year.
- Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.
Who are we?
At Thames Water, our purpose is crystal clear - to deliver life's essential service so our customers, communities and planet can thrive. Water is life's great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we're committed to taking care of it for us all.
But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?
Working at Thames Water
At Thames Water, we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.
We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, backgrounds, and differences that each individual brings.
Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process. Find out more about working at Thames Water.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.
Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappoint.