Great package offered on top of the annual salary please contact for more information.
Location: Southend on Sea, Essex
Salary: £30,000 - £45,000 per annum
Working hours: Monday to Friday, 9am - 5:30pm
Benefit: Hybrid working of up to 2 days a week from home (after probation)
Probation: 6 months
Job Description:
- Acting on behalf of one of the UK's largest freeholders.
- Dealing with queries both internally and from external sources on a day to day basis by phone, email and letter.
- Joint ongoing performance monitoring of external managing agents; addressing issues and highlighting these to senior management.
- Reviewing leases, legislation and land registry documents for guidance on legal matters and repairs.
- Ensuring health and safety and legislative compliance of the managed portfolio. Co-ordinating health and safety reports and acting upon the findings contained within those reports.
- Providing guidance on incoming Right to Manage claims and working closely with our legal team to see these through to completion.
- On occasion undertake meetings with residents with a view to preventing RTM/ enfranchisement claims.
- Conducting site visits where necessary to meet with leaseholders or managing agents to ensure standards are being met.
- Other daily duties involve dealing with incoming phone calls (as part of a team) and assisting in the general running and administration of the company.
- Continued TPI/ ARMA development will be offered by the company to ensure the employee has a strong understanding of the surrounding legislative and contractual influences when managing property.
Personal Specification
Skills:
- A good understanding of the Building Safety Act 2022/Leasehold Reform Act is desirable alternatively the candidate will need to demonstrate an ability to read and understand complex legislation or regulation.
- Highly organised and comfortable handling a high volume of transactions.
- Strong written and grammatical skills as much correspondence will be in writing.
- Ability to communicate with confidence at all levels and by telephone.
- Accuracy and attention to detail are paramount.
- Strong IT skills including Word and Excel.
- Good customer service approach and the ability to handle issues and queries with professionalism.
Requirements:
- Minimum of 3 years block management experience (acting as an assistant, property manager or senior) with strong knowledge of the legislative requirements.
- ATPI qualified or higher
- Degree graduate desirable.
- Competitive salary offered.