Programme Manager

Programme Manager

Business Unit: Restore Digital

Location: West Midlands - Hybrid

Contract Type: Fixed Term Contract - Full Time

Hours: 37 Hours - Flexible

Salary:£60,000 - £70,000

Restore Digital is on the lookout for a results-driven Programme Manager ideally from a Goverment background to join our dynamic team. In this pivotal role, you will ensure a consistently high standard of service delivery while adhering to contractual deliverables and programme targets through the effective management of our Project Management Office (PMO).

As the Programme Manager, you will lead our contract-specific teams in the seamless transition and implementation of programmes and associated projects. Your strategic oversight will ensure that all project work is captured, managed, and delivered on time and within budget, while integrating our IT strategy into the programme. Duties include:

• Drive Restore Digital's contract specific team to transition, implement the programme, associated projects and operational project plan to ensure customer transfers without issues
• Ensure all project work is captured managed and delivered within timescales and budget
• Integrate the Restore Digital IT strategy for the programme
• Identify and mitigate risks to the delivery of the programme
• Ensure strict security, quality, timescale and budgetary constraints are met on time in full
• Deliver continuous improvements in the efficiency and effectiveness of the Operation
• Overall accountability for the creation, implementation and management of relevant documentation to ensure that there are no delays to the delivery of the production and project plan, or to invoicing for work completed.
• Support the achievement of the Restore Digital Quality, Occupational
• Health & Safety, Information Security and Environmental Management Objectives.

RESPONSIBILITIES

• Manage day to day transition of government contract from current supplier to Restore Digital
• Overall responsibility for delivery of transition with support from the relevant business partners
• Identify, anticipate and resolve customer issues in timely manner.
• Identify and implement process improvements and cost optimization initiatives.
• Lead the analysis and resolution of business problems.
• Perform regular project reviews to identify any issues/inconsistencies
• Apply project methodologies to the PMO function to ensure projects are managed in the most appropriate manner.
• Provide weekly and monthly management reporting to ensure customer targets are met.
• Create, implement, manage and regularly review documentation to support with the delivery of the project plan
• Participate in regular review meetings with all relevant stakeholders (both internal and external)
• Drive process changes and continuous improvement activities across sites to improve efficiency and encourage team members to do the same.
• Implement project change requests as directed by your manager, and brief and train the team as required.

ABOUT YOU

• Maintain health and safety within the working environment, and report any Information Security, Environmental, Health, Safety or Quality incidents to your manager
• Develop programme and project plans for business units to achieve company goals.
• Optimise programme and project planning to meet changing business needs and exceed customer expectations.
• Perform work assignment for delivering project specific activities
• Determine programme and project risk factors and provide relevant mitigation plans.
• Management of the Project Management Office
• Attend customer meetings and prepare presentations, project plans and metrics within agreed timeframes

Restore Digital support customers on their digital transformation journeys. Born out of a scanning company, we still have four main scanning centres across the UK where we are working on large digitisation projects for the NHS, the Ministry of Defence and the Nuclear Decommissioning Authority. And usually, we are busy digitising most of the exam papers undertake in the UK every year.

An Inclusive Approach

We are committed to becoming a great place to work, one that is inclusive, safe and where people can reach their true potential. We value the contribution that all our colleagues make and aim to have a company that recognises the diverse, multi-cultural society in which we live. We actively encourage applications from all members of our community, including those from underrepresented groups. We are happy to consider flexible working options, including part time hours wherever this is practically possible.

We're also interested in hearing from individuals with different career experiences, including those that are looking to return to work following a career break.