Bookings Co-ordinator
£23,000 - £25,000 OTE - £25,000 - £31,000
Manchester City Centre
Hybrid working offered once training is complete (3 days in office, 2 days from home)
Shift Patterns - 8am - 7pm and includes one Saturday in every 5 weeks (9am - 3pm, Saturday shifts can be worked from home)
Are you a highly organised and detail-oriented individual with exceptional customer service skills? Do you thrive in a fast-paced and dynamic environment? If so, we have an exciting opportunity for you as a Bookings Coordinator working for one of our longstanding clients!
With a growing demand for their services, they are expanding their team and want to hire talented & motivated individuals who wish to learn and grow.
Responsibilities:
- Coordinate and schedule bookings based on client requirements and availability.
- Communicate with clients to confirm booking details and address any queries or concerns.
- Build strong relationships with internal colleagues and other departments
- Collaborate with the sales department to ensure accurate and timely updates regarding bookings.
- Maintain a record of bookings and generate reports as required.
- Provide best in class service to all customers and colleagues
- Continuously strive to improve booking processes and identify areas for optimisation.
Requirements:
- A proven track record in inbound/outbound bookings or sales.
- Strong order processing and systems skills
- Excellent organisational abilities, with the ability to prioritise
- Fantastic interpersonal, customer service & communication skills (written and verbal)
- The ability to work collaboratively with colleagues and across departments
- Adaptable with the ability to work in fast paced environments
- Confident and calm and able to build rapport easily with customers
This is a fantastic opportunity to utilise your current skill set within a busy and progressive organisation where you can learn and grow! If you meet the above criteria and are interested in this role, we would love to hear from you!
Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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