Red Snapper Recruitment are recruiting experienced a Probation Service Officer to work within an Approved Premises setting in Windsor, on behalf of the Probation Service.
This role supports the Probation Service's public protection aims by supervising high-risk individuals residing in Approved Premises. The successful candidate will bring previous experience as a PSO or similar and confidence in managing risk, monitoring compliance, and maintaining a rehabilitative and safe environment.
Summary of job
?? Location: Manor Lodge, 8 Straight road, SL4 2RL
?? Contract: Temporary (initially 3 months, with possibility of extension)
?? Hours: 37 hours per week (day shifts 8-4 or 9-5, with one late night per week; alternate weekend shifts of 4 hours with a weekday off)
?? Rate: £14.99 per hour PAYE / £19.74 per hour Umbrella (with enhanced rates for weekends and hours worked after 7pm)
Main duties and responsibilities
- Supervise and support residents within the Approved Premises, ensuring compliance with license conditions and AP rules
- Monitor and report breaches, curfew compliance, and incidents in line with Probation Service procedures
- Carry out building checks, room searches, and support routines including medication handling and inductions
- Contribute to risk assessments, sentence planning, and multi-agency safeguarding processes
- Engage residents in structured support and promote access to services such as housing, health, employment, and substance misuse recovery
- Maintain accurate, timely case records using nDelius or equivalent systems
- Participate in staff handovers, team meetings, and rota shifts including weekends and evenings
Person Specification
- Experience working as a Probation Services Officer or equivalent) within the last 5 years
- Confidence working in Approved Premises or with high-risk offenders in a residential or community setting
- Ability to manage challenging behaviour and enforce boundaries professionally
- Strong interpersonal, problem-solving, and communication skills
- Competence in using case management systems (e.g., nDelius) and maintaining accurate records
- Ability to assess risk and respond effectively to incidents
- Flexibility to work evenings, weekends, and occasional lone-working
Desirable
- Experience in criminal justice, Community support services, Homelessness and housing support, Mental health and substance misuse services, Third sector or charity-based support work, Frontline support with vulnerable adults, Crisis intervention or outreach roles
- Understanding of probation practice and public protection policies (e.g., MAPPA)
- Familiarity with trauma-informed or psychologically informed practice
Additional Information
- This role is subject to Enhanced DBS and vetting - RSR can assist with the application
- Full induction and training provided
If this role is not for you but you do know somebody who would be interested please refer them. We have a referral bonus scheme and will pay £75, in retail vouchers of your choice, for referrals who are not already known to us.
Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful.
RSR Justice is a market leading recruitment business dedicated to providing top quality candidates and services to the offender rehabilitation and supervision work sectors.
Red Snapper Recruitment is a member of the Red Snapper Group.
The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates.
The Red Snapper Recruitment Group is an equal opportunities employer.