A Transport and Customer Service Coordinator at this reputable company will primarily manage hiring equipment out to customers and ensure all procedures are followed correctly. This role will also require excellent customer service skills, as you will be interacting with customers daily.
Client Details
The company is a well-established entity based in Leeds, with a substantial employee base. They have a commendable reputation for delivering quality products and services to a vast array of clients. Their significant presence within the industry is the result of their commitment to excellence customer satisfaction.
Description
- Manage all aspects of hiring equipment to customers.
- Ensure all hire procedures are adhered to meticulously.
- Resolve any customer queries or issues effectively.
- Plan transport movements.
- Coordinate with other departments for smooth operations.
- Update and maintain relevant databases and records.
Profile
A successful Hire Controller should have:
- Basic numeracy and literacy skills.
- Excellent customer service skills.
- Attention to detail and accuracy in work.
- Good knowledge of hire processes and procedures.
- Sound understanding of database management.
Job Offer
- A competitive salary of £25,750 per annum.
- A growing and supportive work environment.
- Generous holiday leave.
- A chance to enhance your skills and career in the industry.
- We encourage all suitable candidates to apply for this Transport and Customer Service Coordinator position.