This upmarket and award-winning firm of estate agents and chartered surveyors is looking to recruit a Property Manager to join their professional residential team based in Cambridge. This company balances its distinguished history with modern services and a cutting-edge approach.
You will be managing let property throughout the whole rental process, from the tenancy start up stage to the tenancy termination stage in a manner that satisfies agreed departmental targets. You will be overseeing a portfolio of managed properties, therefore, previous experience within residential property management is required, along with first class customer service skills.
If you have a professional manner, excellent administrative skills and strong organisational skills, this may be the perfect role for you!
Responsibilities will include:
- Administering the management of let residential properties to include efficient and correct handling of problems arising during the tenancy, managing any repairs, compliance, overseeing check-ins and check-outs as necessary and dealing with any arrears
- Conducting check-outs, liaising with all parties to negotiate a speedy and satisfactory conclusion
- Managing the relationship with the landlord, including reporting and accounts matters
- Identifying and recommending need for property upgrades and refurbishment, organising any between tenancy work, including that arising from dilapidations to allow for a timely re-let to maximise Landlord's income
- Understanding the area and developing a sound knowledge of property rents and values and desired presentation of properties together with a keen awareness of local competition
- Updating records and maximising the use of databases such as Gemini to ensure all property and tenant details are up to date
- Maintaining a working knowledge of compliance information
- Maintaining close communication with person/s primarily responsible particularly at the beginning and end of the tenancy).
Skills & knowledge:
- Experience within residential property management
- ARLA qualifications would be an advantage
- Excellent customer service skills
- Excellent communication skills
- Excellence in terms of maintaining confidentiality
- Strong administrative, computer skills - experience using residential software packages
- A strong team player with good interpersonal skills
- The ability to work under pressure to meet deadlines
- Good negotiating skills
- Highly numerate
- Ability to build long term relationships.
The salary package for this role will be in the region of £28,000. Our client offers a highly competitive rewards package including group pension, flexible benefits, referral schemes, generous annual leave and the ability to purchase additional annual leave, health cash plans, cycle to work scheme, and more!
Working hours are Monday to Friday 8.30am to 6.30pm and you will be required to work 1 in 4 Saturdays from 9am to 3pm.