Sales Coordinator + £25k + permanent role + 33 days holincBH + Belfast location
Our client based in Belfast manufacture and distribute building materials with 180 locations across 20 countries. They are looking for a Sales Coordinator to join them in a permanent role to provide effective sales coordination & business administration duties for the business. To ensure the smooth and efficient running of the branch with duties including but not be restricted too; the processing of customers orders / enquiries, purchasing stock items as necessary, liaising with other departments for credit control and product availability & delivery coordination, customer services, general office duties and generally working within the systems laid down by the Company.
Key Responsibilities of a Sales Coordinator:
- At all times; to adopt, encourage and enforce the company core values and principles.
- To receive and accurately process in accordance with Company procedures, customer's orders / enquiries, progressing them to completion and to the complete satisfaction of the customer.
- To purchase as necessary, from both internal / external suppliers and in accordance with the Company's purchasing guide, all items required to fulfil a customer's order.
- To liaise with other branches on items of stock transfers, both inwards and outwards, at all times attempting to keep these to a minimum.
- To liaise with other branches / departments on stock transfers / transferred orders, keeping the customer informed at all times.
- To accurately quote transport costs utilising both internal and external transportation and at all times attempting to maximise recovery of these costs.
- To liaise with your branch manager and other branches on customer delivery requirements to ensure the efficient and cost effective transportation of sales orders.
- To keep customers informed at all times on items such as delivery, shortages and completions, ensuring complete customer satisfaction.
- To liaise with your regional BDM & BM regarding the pricing of quotations.
- At all times and in conjunction with your regional BDM & BM, maximise sales opportunities and business development within your area.
- To develop sales through "up / add on" selling at every opportunity.
- At all times and in conjunction with your regional BDM & BM, promote company products and services.
- To ensure that all discount changes (within the current maximum discount structure) are amended on the system in accordance with Company procedures.
- To liaise with your BM on items of low stock to ensure that correct stock levels can be maintained.
- To liaise with the Company's Credit Control department on all items relating to customers credit accounts and trade counter cash sales.
- To complete daily duties in accordance with company procedures. Such duties shall include but not limited too; despatching, filing, updating "ship & despatch" dates, completion of other general office duties, quotation chasing and quotation log updating
- To complete on time all month end procedures, ensuring that all necessary items are fulfilled, in order that the accounts department can correctly complete their duties.
- To accurately handle cash and credit card payments associated with trade counter sales and to process such sales in accordance with Company procedures. Accurately record methods & amounts of payments on the appropriate report forms for accurate and correct reporting to the Credit Control department.
- To become familiar with all aspects of the Company's Axapta computer system that relates to your position.
- To participate in as directed by the Branch Manager, the Company annual stock takes / stock counts and branch discretionary / ad hoc stock takes / stock counts.
- At times assist your BM in providing procedural, computer system, product and services training to new members of branch staff as is appropriate to your and their role.
The successful candidate will have:
- Experience of working in a similar role and / or environment
- Possess industry / product knowledge (not essential as training will be given)
- An NVQ 2 in Business Administration or Customer Service
- Be computer literate
- Proficient PC skills with MS Office packages including MS Excel, Word, Outlook & Explorer
- Excellent communication skills both verbal and written
- A logical thinker with the ability to solve problems pro-actively
- Good organisational skills
- Good office / housekeeping skills
- Able to work effectively as a part of a team but also independently
- To be proactive, accurate, flexible and willing to learn new skills
- Be self-motivated.
- Would be advantageous to have or have experience of (however not essential) EFAW Certificate, Fire Warden training, experience of MS Ax system.
The Sales Coordinator package:
- Salary of £25K dependent on experience
- 25-days fully paid holiday leave plus 8-days statutory bank holidays
- Christmas Closure
- Onsite free parking
After the successful completion of a 12-week probationary period:
- Opportunity to upskill
- Access to Employee Assistance Programme
- Company contribution pension of 4%
- Corporate work wear inc. PPE
- Occupational short and long term sick pay
- Annual flu-jab
- Online retail discounts & savings, including holidays
- Gym discounts
- Life Assurance
- Long Service Awards