**Key Responsibilities:
- Commission new LED signage systems and troubleshoot faults
- Manage workshop operations and product testing
- Deliver technical support to clients via phone, email, and site visits
- Develop new products with suppliers and write technical specifications
- Conduct Factory Acceptance Tests and ensure product quality
- Provide training to clients on product usage
- Support the sales team with technical advice
- Assist with on-site project work and resolve remedial issues
- Oversee stock and parts management
**Essential Skills & Qualifications:
- Background in electronics/electrical engineering
- Hands-on experience with electrical and electronic systems
- Ability to read schematics and conduct fault diagnostics
- Familiarity with data communications and Windows-based software installation
- Bachelor's degree in Electronics or a related field
- Full UK driving licence
**Desirable Skills:
- Experience with LED components, AV equipment, and network protocols (TCP/IP, RS232/485)
- Knowledge of DNS, port forwarding, cloud server setup
- Familiarity with video/picture editing software
- CSCS, IPAF, or PASMA certifications
**Personal Attributes:
- Strong communication and customer service focus
- Logical thinker with high attention to detail
- Positive, proactive, and team-oriented
- Innovative and practical problem solver
**Benefits:
- Private health care & online health support
- Employer pension contribution
- £20/month wellness/gym support
- Walk & talk wellbeing sessions
- Ongoing training and development
- Free fruit, tea, and coffee
- Support for local charity initiatives