Royal Voluntary Service has an opportunity available for a Comms Officer to join our internal comms team. You will join us on a full-time permanent basis and in return you will receive a competitive salary of £25,609 - £27,306 per annum (pay award pending, 1 October, £26,505-£28,272). Homebased with occassional travel to meetings/events
About the Comms Officer role: Supporting the Comms Manager, Senior Team and workstream/project leads to facilitate effective delivery of the comms strategy and key messages to keep staff and volunteers informed of developments through several channels including; face to face events, regular email bulletins, webinars, text, magazine, printed publications and regular newsletters. Producing compelling, snappy copy and sourcing appropriate content including banners, video, infographics to engage our volunteers/supporters as well as our staff. Designing/building comms campaigns in our email platform, dotdigital. Using email marketing best practice to increase engagement of comms through testing and evaluation, analysing the impact of our e-marketing programme and providing suggestions to improve success/maximise campaign effectiveness. Managing the Virtual Coffee Meetings for staff, working with colleagues to produce content, supporting Q&As in the sessions. Segmenting data and developing a CRM strategy identifying comms journeys for volunteers/supporters. Ensuring that retail comms channels are effectively implemented, used and continuously improved to achieve high levels of employee/volunteer engagement, reporting on effectiveness. Supporting colleagues with ecomms and SMS to referrers/volunteers on the NHS and Care Volunteer Responders programme. Measuring the impact and effectiveness of our e-comms to make improvements as required. Feeding into regular reports to develop future goals. Creating/sending online surveys, evaluating and reporting results. Setting up and promoting webinars to referrers and volunteers
Hours: 35 hours per week, Monday to Friday
Benefits: 26 days' holiday (pro rata) plus paid statutory Bank Holidays (pro rata). Ten weeks' company sick pay following successful completion of probation. A great pension scheme. 2 x Salary Death in Service Benefit, subject to qualification. Enhanced Family Leave schemes. Employee benefits package with access to an exclusive rewards website to get discounts and cashback online. A 24-hour doctor line, financial support with dental/optical and other therapies. A free confidential employee assistance programme with up to six face-to-face sessions counselling included. Extensive online and on the job training to ensure you will succeed in your role. Opportunities to discuss flexible working. Opportunities to develop new skills and progress your career. The chance to make a positive, lasting impact that changes lives, communities and society
What you'll bring as our Comms Officer: A BA or equivalent qualification is required. A professional qualification from the Chartered Institute of Public Relations or the Chartered Institute of Marketing can be helpful.
Skills: This is a role which requires confident writing at pace. The post holder is required to write in a variety of styles for our different communications channels in a way that is engaging, grammatically correct and appropriate. Computer skills and proficiency in Microsoft Office programmes including: PowerPoint, Word, Excel, Outlook. Managing effective, mutually beneficial relationships with internal/external stakeholders and colleagues at all levels. Strong communication skills across all levels, internal/external. Creative thinking and problem solving. Attention to detail
Experience: At least two years working in a comms environment. Experience using an email marketing platform, i.e. dotdigital or Mailchimp. Effectively juggling multiple projects and deadlines at the same time and to a high standard. Please refer to the role profile available to view on this vacancy for full details of this opportunity.
If you feel have the skills and experience to become our Comms Officer please click ‘apply' today, we'd love to hear from you!
The closing date is 30 August 2024. However, we reserve the right to close this vacancy early should sufficient applications be received.
At Royal Voluntary Service our goal is to welcome everyone and build inclusive and diverse teams. We celebrate difference and encourage everyone to join us and be themselves at work. To find out more about our commitment to EDI, visit our website. Join Royal Voluntary Service and together we can change lives, change communities and change society.