Key responsibilities
Primary Job Function
To protect tenants and to secure improvements to standards and management in private sector housing through the investigation and enforcement of unlicensed properties and processing of property licence applications
Duties and responsibilities
1. Deal with service requests, including complaints in a timely manner, and take appropriate follow up action.
2. Carry out inspections of properties, identify deficiencies and assess hazards to health and safety.
3. Use enforcement powers as authorised including service of notices, simple cautions, civil penalty notices and prosecutions.
4. Secure improvements to standards and management in private rented housing.
5. Deal with property licence applications
6. Provide expert advice to landlords, agents, tenants and other relevant people.
7. Investigate unlicensed HMOs and other privately rented properties covered by either mandatory licensing or the additional and selective licensing schemes.
8. Maintain an up to date comprehensive record on all aspects of work, including inspection records and follow up action.
9. Use data and intelligence to support service objectives
10. Carry out duties in accordance with legal requirements, guidance issued by external agencies and internal procedures.
11. Collect, prepare and present evidence at court hearings and residential property tribunals
12. Maintain good working relationships with internal and external agencies, landlords, partners and private renters.
13. Provide professional, expert support and advice and represent the team at meetings, working parties and inter-agency groups.
14. Maintain professional competency and keep up to date with environmental health legislation, codes of practice and technical requirements relevant to the post
Criteria description
Investigating complaints about poor housing conditions, identifying and securing remedial action
Undertaking housing inspections to identify non-compliance with private sector housing legislation and taking follow-up enforcement action
Criteria description
Knowledge and understanding of housing defects & remedial action, Housing Act 2004, other legislation relevant to private rented housing conditions, HHSRS, Property Licensing and LACORS Fire Safety Standards
Investigation and enforcement skills including collecting evidence to support enforcement decisions, preparing and presenting evidence
RQ1314250