Workplace Pensions Admin Coordinator - (Hybrid)
We are looking for an experienced Employee Benefits Co-ordinator to join our team.
Its a fast paced and varied role and you would be responsible for some but restricted to
- Responsible for the day to day support and delivery to allocated clients including the administration of client support and general requirements
- Management of client contribution processes as required
- Support Consultants with the processing of governance and market reviews in line with internal processes
- Build effective relationships with clients and providers through a thorough knowledge of their schemes and regular written and verbal communication
- Provide proactive support for ongoing client services and project-based work
- Provide support to consultants and the client facing team with meeting and report preparation, obtaining and checking quotes and administering new business in line with compliance requirements
- Management of workflow within agreed internal service level agreements and processes
- Provide ad hoc support to day to day client queries, resolving or escalating as necessary
- Produce work to a high level of quality and accuracy
- Accurate completion of internal systems and databases to ensure maintenance of client records in line with compliance requirements
- Provide support in the preparation of employer/employee communication material (including Powerpoint and Prezi presentations and booklets text)
- Be a positive advocate and role model in the development of internal best practice and continuous improvement
- Develop knowledge of wider employee benefits products and the market including internal and external training and, where agreed, qualifications
Experience:
- 2 years plus experience in an Employee Benefits role ideally with pensions experience and awareness
- Good commercial awareness
- Must be highly organised with excellent attention to detail;
- Able to prioritise, organise and carry out tasks within deadlines;
- Able to follow process and procedure accurately;
- Good numeracy and literacy skills;
- Proactive and a team player;
Further information
As well as a competitive salary we offer the following benefits -
- Competitive holiday allowance with the annual option to buy additional days
- Death in Service benefit of x4 salary
- Company pension scheme
- Very generous maternity and paternity leave packages
- A flexible benefits package which allows you to add additional benefits to your overall package
- Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
- Referral schemes
- Discounted rates on PIB products
- We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more
- We also offer a wide range of discounts including a kids pass – giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose
- PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development
- Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity
- PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint.
We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB.
We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.
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