The Company:
Our client is an award-winning, full service, commercial law firm and they are rapidly developing a national reputation for its innovative approach to delivering legal services. They operate in the financial services, leisure, retail & consumer goods, technology & media, renewables, housing and public sectors. Their specialisms are real estate, banking and finance, commercial, corporate, employment, dispute resolution and litigation.
The Job:
On behalf of our client we are seeking a Facilities Assistant to join their facilities team in central Bristol on a permanent basis.
Responsibilities will include:
- Receive, prioritise and action effectively any requests or queries received via Teams, telephone calls and emails to the Facilities team from internal and external customers and suppliers. Including maintenance, cleaning, access control passes, parking, archive, post and reprographics related queries.
- Ensure all service areas are kept clean, tidy and well stocked. Ordering and replenishment of stationery as required.
- Replacement of toners for printers and scanners for all floors and ensure paper levels are kept replenished.
- Receive and distribute faxes.
- Undertake regular health, safety and security audits.
- Delivering Court Papers to the Law Courts as and when required.
- Undertake the processing of all external mail and provide an efficient and prompt post-delivery
- Open and distribute the incoming post and DX deliveries to relevant recipients. To include both hard copy and digital scanning as required.
- Process incoming and outgoing recorded and special deliveries ensuring there is an audit trail to be able to track their whereabouts should it be needed.
- Collect and deliver courier deliveries from the specified area. Record, deliver and obtain a signature as required.
- Undertake all aspects of reprographics support including photocopying, printing, scanning, laminating and binding. Including assisting with the production/copying of Court bundles and marketing materials.
- Undertake effective quality assurance checks.
- Liaise with storage providers for arranging the safe storage and retrieval of all client files and archived documents using the appropriate software packages.
- Create new deeds packets and entering all details onto the Archives system.
- Maintain accurate records of all archived documents.
- Assist with the moving of archive boxes, preparing files for collection and liaising with the storage provider ensuring a full audit trail is left when archiving to allow future file recalls with ease.
The Person:
For this role, our client is looking for someone who has ideally a little administration experience already and someone who is seeking a 100% office based role in central Bristol.
- Self-motivated, able to work to deadlines, a flexible approach to taking on new tasks and ability to prioritise them, good time keeping.
- Accuracy and attention to detail, good problem solving skills, ability to maintain confidentiality at all times.
- High level of customer service and the ability to deal professionally and calmly with external and internal clients, at all levels, face to face, via Teams, email and on the telephone.
The Benefits (if permanent)
Contributory Pension, Group Life, Private Medical Insurance, 25 days' holiday & a flexible benefits scheme.
The Hours:
Monday to Friday 9am - 5pm
The Location:
Central Bristol, no car parking (100% office based)
The Salary:
£22-23,000