Training Administrator Chester
Up to £27,000
Job description
Working for this international business who are a market leader within an exclusive, luxury industry sector, the Training Administrator will play a critical role in supporting the delivery of exceptional training and development experiences to the various teams. The Training Administrator is a pivotal role within the company. This individual will be responsible for overseeing the efficient administration, and coordination of the learning management systems software, with a focus on a leading learning platform. The successful Training Administrator will work closely with the Team Manager and other stakeholders to facilitate seamless learning experiences and optimise the training and development process across the company.
Working hours - Monday to Friday 830am-530pm.
Responsibilities
1. Learning Management Systems (LMS) Administration:
- Manage and maintain the LMS, ensuring it remains up-to-date, user-friendly, and aligned with the company's training goals.
- Create and manage user accounts, groups, and permissions to grant appropriate access to various learning content.
- Upload, organise, and update learning materials, courses, and modules on the LMS platform.
- Monitor and troubleshoot any technical issues related to the LMS, liaising with Technical Support if necessary.
2. LMS Content Coordination:
- Coordinate the scheduling and deployment of training materials and learning initiatives through the LMS.
- Conduct regular quality checks to ensure that all content is accurate, functional, and aligned with learning objectives.
3. User Support and Training:
- Provide technical support and assistance to employees, managers, and other users in navigating the LMS and resolving issues promptly.
- Support training sessions and workshops to educate employees on using the LMS effectively.
- Effectively onboard new users, ensuring a seamless user experience.
4. Reporting and Analytics:
- Generate and analyse LMS usage data and performance metrics to assess the effectiveness of training initiatives.
- Provide regular reports, offering insights for continuous improvement.
Person, skills, and knowledge specification
- Proven administrative experience, ideally gained within an HR, L&D or training environment.
- Strong technical aptitude and problem-solving skills, with the ability to troubleshoot LMS issues effectively.
- Excellent organisational skills and attention to detail to manage content, schedules, and user accounts efficiently.
- Strong communication and interpersonal skills to provide support and training to users across the organisation.
- Analytical mindset with the ability to derive insights from data and use them to drive continuous improvement.
- Familiarity with data security and compliance standards related to handling sensitive information.
- Proven experience in administering and coordinating learning management systems - desirable.
- Solid understanding of e-learning principles, instructional design, and adult learning methodologies - desirable.