£22K/yr
Birmingham, England
Permanent, Variable

Drafting Claims Handler

Posted by AX UK.

At AX, we are looking to introduce a Drafting Claims Handlers to our Litigation team. The focus will be to prepare and progress, legal documentation to help with the successful settlement of motor claims through the litigation process, ensuring effective prompt settlement and recovery of outstanding debt.

You may have been a legal secretary looking to change perspective or a recent Law graduate wanting to gain further experience within Litigation, equally, if you are great at organising, superb with administration and love the detail in data (accuracy is key in this role), we would love to hear from you!

A little bit about us

AX is an accident assistance and after care service provider who deliver replacement vehicles to customers who have been involved in non-fault accidents.

We pride ourselves on keeping drivers driving and being experts at caring for people and cars. Our values of Inspired to Innovate, Always Respectful, Fully Accountable and Delivering Delight are embedded into our culture which puts people at the heart of everything we do.

We have a strong culture that puts colleague wellbeing first and believe that developing and engaging with our colleagues is fundamental to ensure we provide an industry leading service to our partners and our customers.

As a Drafting Claims Handler your responsibilities will include:

  • Taking ownership of allocated files (claim portfolio) supporting prompt and commercial resolution of debt recovery
  • Researching information and preparing legal documentation pertaining to the recovery of motor claims. This will include preparing accurate client statements and all supporting information to achieve successful litigation
  • Responding and complying to all court and third parties timescales associated to the recovery of motor claims
  • Looking to negotiate settlement of motor claims where possible to avoid court action being taken within predefined authorisation levels
  • Providing legal advice to clients; corresponding with them and explaining complex issues relating to the claims process

Our Drafting Claims Handler will bring the following skills and experiences to our team:

  • Demonstrable experience and an understanding of litigation, court proceedings and CPR rules
  • Experience within the credit hire / insurance industry would be beneficial but not essential
  • Proven judgment and decision-making skills including problem solving
  • Ability to demonstrate commercial awareness
  • Attention to detail and accuracy of recording data and detail
  • Demonstrable experience of achieving against targets
  • IT Literate, demonstrable experience of using in house computer systems

Along with a

salary of £22,308,

you will receive a range of benefits including 22 days holiday (plus bank holidays), rising to 27 with length of service, Bupa Healthcare, Life Insurance at 4 x salary, Employee Assistance Programmes, and ongoing professional development.

Are you concerned you don't have all the requirements we would like?

Evidence shows that certain candidates are less likely to apply for a role if they feel they don't meet every criteria or qualification.
AX is committed to supporting all communities we serve, through our dedication to creating an inclusive, diverse, and collaborative environment, where people feel comfortable being themselves at work.
If you are excited about the sound of this role and your personal values resonate with ours at AX, we encourage you to apply or contact us to register your interest in other opportunities.
Even if you think your skills and any experience doesn't perfectly align, your values and core behaviours may.
Take a further look....you may be the perfect person for us – and us for you!

To apply for this role as Drafting Claims Handler, please click apply online and upload an updated copy of your CV.

REF-214 763