We are seeking an Apprenticeship Administrator to join our client on a temporary basis. This role involves managing apprenticeship-related paperwork and processes in accordance with College procedures and funding rules. The ideal candidate will have a strong understanding of work-based learning administration and be proficient in managing data within College Management Information Systems.
Day-to-day of the role:
- Process all apprenticeship paperwork following established College procedures.
- Maintain a thorough understanding of apprenticeship funding rules and College processes.
- Administer all processes associated with work-based learning and apprenticeships.
- Provide advice regarding Apprenticeship Administration.
- Update and maintain electronic College Management Information Systems, ensuring compliance with data regulations and contractual obligations.
- Handle apprenticeship data tasks such as enrolments, withdrawals, transfers, achievements, and breaks in learning.
- Assist with the interrogation of electronic management information systems to resolve queries effectively and in a timely manner.
- Process requests
- Check Employer Incentive Payment
- Contribute to and respond to apprenticeship data requests and queries.
- Manage communications through the team mailbox and respond to queries promptly.
- Answer and address incoming phone calls professionally.
- Liaise with internal and external customers through various communication channels to maintain operational effectiveness.
- Greet and assist visitors, determining their needs and directing them appropriately.
Required Skills & Qualifications:
- Strong administrative skills with experience in an educational or training setting preferred.
- Familiarity with apprenticeship funding rules and college processes.
- Proficiency in using College Management Information Systems and handling sensitive data.
- Excellent communication and interpersonal skills.
- Ability to multitask and manage time effectively.
- Professional demeanor in handling phone calls and greeting visitors.
Benefits:
- Competitive hourly rate.
- Opportunity to work within an educational setting and contribute to the learning process.
- Experience in a dynamic and supportive team environment.
To apply for this Apprenticeship Administrator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.