Join our team and be part of a company that truly lives its values. With our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all. By fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities.
The Role:
Are you passionate about fostering a positive work environment and driving employee relations excellence? We are seeking an experienced Employee Relations Manager to lead our MyER Team. In this pivotal role, you will manage ER across the business, collaborate with key stakeholders, and provide expert, consistent advice. As the go-to person for complex cases, you will support various types of ER cases, contribute to policy development, and coach and develop our leaders. Join us and play a crucial part in continually enhancing our service offering and making a real impact across our organisation.
Key Responsibilities:
- Day to day team management, development and coaching of the ER Advisors.
- Act as a point of escalation for the ER Advisors and leaders on advice, appeals and more complex ER matters.
- Proactively maintain and apply current knowledge of employment law, policies and practices to manage ER cases from advice, investigation, support meetings, documentation through to providing commercial recommendations and solutions, whilst balancing risk to the business.
- Maintain and monitor the ER case tracker to ensure ER cases are dealt with in a timely manner, while also looking for opportunities to improve experience and efficiency.
- Build an effective and collaborative partnership with stakeholders across HR and the wider business.
- Responsible for managing responses to ACAS and Employment Tribunals, co-ordinating and collating materials and liaising with external solicitors helping to minimise company exposure.
- Design and deliver training on ER topics to upskill line managers across the organisation.
- Support Diversity, Equity and Inclusion strategy and ensure alignment through ER best practice
Location: We operate on a hybrid basis with 2-3 days per week required at our Nuneaton Hub
The Person:
Key Requirements:
- CIPD Level 7 with previous experience working in employee relations, case management and policy focused role, including excellent knowledge of employment law and practical application providing commercial solutions.
- Experience of working at management/leadership level.
- Previous experience of training, coaching and developing HR and business stakeholders on ER matters.
- Experience of conducting complete reviews of policies, practices, and terms and conditions, effective problem solving and successful implementation
- A good understanding of employment law across the ROI is desirable.
- Proven stakeholder management experience as a commercial, credible and assertive subject matter expert with ability to influence at all levels.
- Experience of portraying complex issues and problem-solving initiatives in a straight forward and friendly format.
- Able to juggle multiple competing priorities.
What we offer:
Our Benefits for this role include, but not limited to:
- H&B Employee Discount
- Bonus
- Pension company contribution
- 33 Days Holiday per year (Inclusive of bank holidays)
- Private Medical Care
- Exclusive benefits, free advice and savings from a range of retailers and providers
- Electric Car Scheme
Our culture respects equality, values diversity and encourages individuality – because this allows our people to unlock their potential and be their best. We welcome everyone who shares our EPIC values regardless of background, culture, disability, ethnicity, gender identity or sexual orientation
Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).