Our local authority client based in East London are urgently seeking an experienced Temporary Accommodation Move on Officer.
*£26.12 an hour Umbrella*
PURPOSE OF THE JOB
This role is to act as a liaison point between the Temporary Accommodation Income team and the Money Hub.
The overarching intention is to secure settled accommodation for individuals and families in temporary accommodation, by tackling the rent arrears and/ or other financial barriers that prevent residents from "moving on".
MAIN AREAS OF RESPONSIBILITY
Support residents in temporary accommodation
- Work with individuals and families in temporary accommodation, who are ineligible to bid for social lettings due to arrears. We expect this will take a relational approach, where you will build engagement with the resident and provide holistic support.
- Ensure that individuals and families in temporary accommodation have maximised their income and achieved the maximum possible entitlement to welfare benefits through providing them with appropriate benefits advice and support
Arrange or make payments
- Where relevant, you may arrange a Discretionary Housing Payment to help these tenants clear arrears and move on into sustainable tenancies. Money Hub expert officers are able to assist in this process.
- You will be aware of the entitlement requirements for disability benefits, including PIP and Attendance Allowance, and may help disabled TA residents apply for them, as well as providing support with mandatory reconsiderations and disability benefit tribunals . Money Hub expert officers are able to assist in this process.
Experience
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Has experience of best practice in building relationships and working with vulnerable residents with complex needs, towards positive behaviour change
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Has experience of income maximisation, including identifying entitlement to benefits, and wider support including free school meals, healthy start vouchers, warm home discounts and social tariffs for water, and broadband / phone bills.
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Has and maintains a detailed working knowledge of law, practice, council policy and guidance relating to financial support, such as:
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Disability-related welfare benefits including PIP, DLA and Attendance Allowance
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Good working understanding of Housing Benefit and how it is calculated
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Council Tax Benefit and Council Tax Reduction
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Discretionary schemes: DHP, HDCSS and CTRHDS
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Housing
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Tenancy
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Lettings
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Benefits advice
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Debt and money management
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Income maximisation
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Security of tenure
Please apply with your updated CV ensuring that any gaps in employment are explained.
At this point, may we take this opportunity to thank you for the interest you have shown in this role. Unfortunately, due to the high volume of applications that we receive, it is not always possible to respond to everyone. Therefore, unless you hear from us within the next 7 days, your application for this vacancy will have been unsuccessful.