Credit Control Specialist
Salary: Up to £28,000
Bonus: Up to 10%
Location: Redhill
Contract: Permanent
Role Overview
We are seeking a Credit Control Specialist to join our dedicated team. The ideal candidate will have proven experience in a dynamic credit control environment, demonstrating meticulous attention to detail and the ability to work under pressure.
As a Credit Control Specialist, you will be integral to the team's efforts in managing and collecting debts across a portfolio of major accounts, segmented by customer type and industry sector. You will be adept at handling high-risk customers, employing excellent negotiation skills to secure payments while maintaining customer relationships.
Key Responsibilities
- Direct engagement with high-risk customers to negotiate payment solutions, using strong communication skills to balance firmness with customer retention.
- Conduct thorough audits to identify and rectify incorrect account charges.
- Collaborate with various departments to swiftly and accurately resolve customer issues, facilitating prompt payment.
- Provide ledger coverage for team members during absences, ensuring continuous control and management of all active accounts.
Accountabilities
- Contribute to the team's success in achieving timely and efficient debt collection.
- Ensure the recovery of overdue payments from industrial and commercial customers, maintaining the financial health of the organization.
Qualifications / Experience
- Experience in a high-volume credit control environment.
- Exceptional attention to detail and strong problem-solving skills.
- Excellent communication and relationship management abilities, both internally and externally.
Benefits and Career Development
- Contributory Pension Scheme
- Life Assurance
- Capital Increase Share Scheme
- Fully Subsidized Corporate Gym Membership
- Private Healthcare and Dental Care
- Flexitime and Additional Leave Options
- Bereavement and Casual Dress Policies
- Company Events and Pension
- Cycle to Work Scheme
- Enhanced Maternity and Paternity Leave
- Life Insurance
- Private Medical Insurance
- Employee Referral Programme
- Sick Pay Benefits
We are committed to providing our employees with a supportive work environment and opportunities for professional growth. If you are a motivated individual looking to advance your career in credit control, we encourage you to apply.