Job Title: Digital Facilitator
Location: North Manchester General Hospital, Delaunay's Road, Manchester, M8 5RB
Trust: Greater Manchester Mental Health NHS FT
Job Type/Shift Patterns: Full-time, Monday to Friday, 9am-5pm, totalling 37.5 working hours per week onsite.
Pay Rate: £14.53/Hr.
JOB SUMMARY:
We are seeking a dedicated and knowledgeable Band 5 Digital Facilitator to join our team at North View. The successful candidate will play a crucial role in enhancing the digital literacy of our staff and patients, ensuring the effective adoption and utilization of digital technologies. This role involves identifying opportunities to streamline processes through digital solutions, providing comprehensive training and support to new staff, and developing innovative methods for information sharing. The ideal candidate will have a strong understanding of mental health services, be confident in using digital technology, and have experience in providing support and training in both technology-enabled and traditional processes.
RESPONSIBILITIES:
- Improve staff and patient understanding of digital technologies, boosting their confidence and motivation to use these tools to ensure widespread adoption.
- Spot opportunities to use digital technologies to automate repetitive tasks and solve common issues, enhancing efficiency and problem-solving capabilities.
- Provide comprehensive guidance and support to new staff, ensuring they are proficient and knowledgeable about all digital solutions from the start.
- Act as an accessible resource for troubleshooting technical issues, advising on escalation pathways and resolutions when necessary.
- Develop new methods for sharing information with patients and carers, moving away from paper-based solutions and promoting best practices across all wards and services at North View.
REQUIRED SKILLS/EXPERIENCE:
- Solid understanding of mental health services and how digital technology can be applied in this context.
- Confident with the use of digital technology and its application in healthcare settings.
- Previous experience providing support, training, or guidance on processes and new ways of working, both with and without technology as an enabler.
- Ability to identify new opportunities for digital solutions to improve workflows, solve problems, and share best practices.
Bachelor's degree in healthcare, Information Technology, or a related field.
Certifications in Digital Health, IT Support, or a related area are desirable.
As a member of NHS Professionals, you have fantastic benefits:
- Putting People in Places to Care - be part of the NHSP community, by joining the bank and caring for patients with a team of people from all walks of life.
- Weekly pay to give you access to your wages more quickly.
- First choice of shifts/placements at the Trust of your choice over agencies.
- Our team is always happy to help - access our support line any time.
- Working options to suit your lifestyle?- being on the bank gives you the flexibility to work the shifts you want or choose fixed term placements.
- Training and development opportunities via the Trust and NHSP's own academy.
- Explore different wards, keep your skills up to date whilst gaining vital experience.
- Being part of the NHSP Community means you'll get access to member activities such as member of the month, member appreciation week, key date giveaways, webinar series and much more.
Who are NHS Professionals?
We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.
As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.
Apply Today
By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.
Disclaimer
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