Customer Sales Advisor – 21 hours
At Hammonds Furniture, we are a family-run business that specialises in fitted furniture and tailored storage solutions. With over 20 showrooms nationwide, we are dedicated to providing exceptional service and innovative designs to our customers. Our vision is to create well-ordered homes, and we believe our furniture has the power to transform living spaces.
Role overview:
We are looking for a Customer Sales Advisor to support our showroom team based in Norwich. This is a permanent, part-time opportunity, working 21 hours per week, including rostered weekend's off work.
We are currently offering a basic rate of £11.44 per hour / £12,492 with the opportunity to increase your earnings with the support of our commission scheme and you can earn up to double time and a half when operating Sundays and Bank Holidays.
How you will succeed:
At Hammonds, life in our Showrooms isfun, inspirational and progressive; you are part of strong, committed team with a shared passion for creating a well-ordered home so that our customers can live their lives better
With your burningdesire and embrace of our "One Team" culture you will do more than just support a showroom, you will build meaningful, genuine and trusted rapport with our customers and you will work alongside your showroom team members to create passion, energy and vibrance within the Showroom with the aim to achieve our showroom goal; to deliver award winning customer service experience.
What it takes:
As a Hammonds showroom team member, you will have the opportunity to harness your creative skills and your strong communication abilities as you will support and inspire our customers to select the styles, colours, and finishes from our diverse fitted furniture design range, offering a completely bespoke, unique and tailored customer service experience.
In order to provide the very best service to our customers we'd love to meet enthusiastic Showroom Advisors, who appreciate that our customers are central to everything we do, who are able to lead by integrity and commitment and are prepared to get actively involved in the achievement of excellent customer service – if this sounds like you, then you may be the Customer Sales Advisor we are looking for.
The best part is our commitment to all new team members
You won't need to know everything about the Hammonds product straight away – we believe that product knowledge can be learned and our detailed induction programme will support with this, all that we ask is that you are self-driven, able to multi task, and possess a strength of personality and leadership that make it easy to build rapport with customers and team members alike.
Why Join Us:
At Hammonds, we recognise that it is our people who are our greatest asset, so come and join a team of like-minded individuals and live the Hammonds Way. We live by our three values which are to Be Real, Be Creative and Be Committed – if you resonate with this and are looking for a new opportunity in a business that supports your growth and development, we encourage you to apply to our career opportunity for immediate consideration.