Based in the suburban area of South West London, our client is a leading firm of independent Estate Agents who are expanding their current team
They are currently seeking an experienced Accounts Administrator for their Lettings Department based at their Raynes Park Branch.
The Individual
Be able to demonstrate strong and effective verbal, written, and interpersonal communication skills
A willingness to undertake administrative tasks in an efficient and timely manner
Goods literacy and numeracy skills
Friendly and helpful
Flexible and able to prioritise a changing to do list
Good listening skills, able to build strong relationships, is flexible/open-minded, solicits performance feedback and handles constructive criticism
A desire to continuously learn and increase competency levels
Excellent attention to detail and accuracy.
Good computer skills especially Microsoft Excel
Preferable Reapit experience desirable but full training will be given
Previous Lettings experience
Role will involve:
Monitoring Rent Arrears and chasing to strict deadlines and to provide detailed weekly reports for branch offices and keep Landlords Updated.
General office administration including taking telephone enquiries and responding to emails
Assisting with Rent Warranty Claims
Processing Deposit Returns and De Registering with TDS
Dealing with Landlord Statement Queries
Providing Annual Statements to Landlords
Providing Tenant References at end of tenancy
Maintaining notes on software system
Processing daily figures and end of month figures to a tight deadline and updating various excel sheets
General day to day office duty
Carry out duties that may reasonably be required including processing rental payments and move in statements
Hours of work Working hours will be 9am - 5.30 Monday to Friday one hour for lunch.