Do you get a kick out of delighting people with delicious food and exceptional coffee? Are you a strategic thinker that can plan and execute to deliver long term goals? Can you inspire a team to operate seamlessly and efficiently? Are you looking for a career where you feel valued, supported, safe and where you belong? If this sounds like you, then read on.
Bom Bom Patisserie are looking for a new Café General Manager to lead the direction and growth of their café sites in and around Loughborough.
Help them towards their goal of one million cookies
Bom Bom is growing at pace and has an exciting and ambitious future ahead. They have a "Big Hairy Audacious Goal" of selling one million cookies - enough to pave a line of cookies from Loughborough to London. It's a huge challenge and they're building a bright team of people to get them there.
Help them brighten everyone's day
Perhaps more important than the big audacious goal of one million cookies is their vision of 'Everyone's day brightened by Bom Bom'. They're expanding their brilliant team of passionate and committed people, who work hard to make sure everyone feels like they belong, are treated like friends and can enjoy exceptional food and coffee.
That's where you come in. And while you work your magic brightening the customers' and teams' days, they'll do everything they can to brighten yours.
They're on a mission to create the best possible place to work for their vibrant and growing team - somewhere you can elevate your expertise, play to your strengths and build a successful and sustainable career.
Here's what they'll be expecting from their new Café General Manager
- Working with the owners to build and execute a strategy for Bom Bom as they continue their growth journey
- Delivering café profits through site optimisation and implementing sales strategies to achieve targets
- Delivering customer satisfaction according to targets
- Developing staff according to targets
- Implementation of quarterly menu updates in their cafes
- Organisation and leading of quarterly goal planning session with the site managers
- Maintaining standards and furthering the Bom Bom Vision
What they're looking for from you
Bom Bom are looking for someone with hospitality management experience who has a track record of driving performance in previous roles of leadership. From there, they'll make sure you get all the training you need to become the best Café General Manager you can be within Bom Bom. A willingness to learn and an eagerness to develop in your role are key, and an understanding of what Bom Bom is about from your own personal experiences will be an advantage.
Other key bits about the role
- You'll be a full-time General Café Manager planning and executing the strategy across multiple sites in and around Loughborough.
- The salary is from £36,779 per annum (subject to experience).
- It's typically five days a week (minimum 42 hours) with flexibility required.
- You'll get 32 days of holiday per annum, January to December.
- You'll enjoy a variety of benefits and perks: our wellbeing programme includes free professional counselling, access to our Wellbeing app and free sanitary products, and you'll get discounted food and drink during your work time, and discounts for your family.
This role might NOT be right for you if:
- You see this role as a short term commitment - they want someone who is committed long term to shape the direction of Bom Bom for years to come.
- You are purely focused on profit delivery - this role is definitely about delivering targets, but most importantly, in the context of the company's values and vision.
- You are seeking constant customer interaction - customers are key to everything Bom Bom do and you will need a deep understanding of customers to perform in the role, but the reality is that this role is at a strategic and organisational level and is not customer facing on a day-to-day basis.
- You are still figuring out how you work best - we are looking for someone who has an established and effective way of operating as a manager, is process driven, is an organiser and does what they say they are going to do, when they say they are going to do it.
- You cannot demonstrate results in previous roles - the company are looking for someone who can hit the ground running and has a clear idea about how to operate in this role.
Apply now
If you want to be part of a vibrant team and are excited about the prospect of driving Bom Bom to build a thriving community for years to come, then let's begin! Please attach a CV to the link provided to get the ball rolling.
All the best!