£56K/yr
England, United Kingdom
Permanent, Variable

Fraud Change and Industry Manager

Posted by Virgin Money.

Business Unit: Chief Operating Office - Fraud
Salary range: £56,000 to £70,000 per annum DOE + red-hot benefits
Location: Remote with occasional travel to a Hub location
Contract Type: Permanent

Live to challenge the status quo. Live a life more Virgin.

Our Team

It's an exciting time for us as we grow our Economic Crime (PROTECT) team who have a critical role to play, keeping us and our customers safe. They are our first line of defence function and responsible for day-to-day fraud and financial crime risk identification, ownership, management and control. We've an exciting opportunity for an experienced fraud professional who will be responsible for leading our external engagement to ensure effective horizon scanning and threat intelligence whilst providing subject matter expertise to a varied portfolio of change initiatives.

What you'll be doing

  • Leading external engagement with key industry stakeholders such as UK Finance.
  • Leading Horizon Scanning strategy within the first line of defence.
  • Providing SME input into bank projects which require a fraud risk assessment.
  • Provide insights through benchmarking of Fraud capabilities to stay ahead of the competition and respond to ever changing marketplace & regulatory landscape
  • Partnership with industry experts in creation of leading-edge capabilities to prevent fraud.
  • Supporting the Fraud Change, Regulatory Engagement and Insights Senior Manager with the maintenance of an effective change and industry engagement governance model.
  • Represent the bank in key engagements with partners and industry bodies as required
  • Supporting the Fraud Analytics and Fraud Strategy teams to ensure the tools and solutions remain fit for purpose.
  • Supporting the effective engagement with 3rd party suppliers to ensure tools and solutions remain supported and deliver value for the business.

We need you to have

  • Demonstrable track record of operating governance and reporting to Board sub-committee level.
  • Significant experience assessing fraud risk within a Retail bank environment.
  • Expert understanding and experience of relevant fraud legislation and effective industry lobbying.
  • Experience of preparing reports and papers to influence senior stakeholders with excellent attention to detail.
  • Gravitas to challenge and influence senior management to get the best outcome.
  • Fraud expertise across all distribution channels and typologies.

Red Hot Rewards

  • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if Part–Time) plus the option to buy more
  • Up to five extra paid well-being days per year
  • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt
  • Market-leading pension
  • Free private medical cover, income protection and life assurance
  • Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness
  • Ability to work anywhere in the UK (where the role allows)

And there's no waiting around, you'll enjoy these benefits from day one.

Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.

We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you.

Say hello to Virgin Money
We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we`re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, ‘Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work.

Be yourself at Virgin Money
Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.

As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team

Now the legal bit
Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK.

If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

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