Our client is an American Law firm with a head office in New York, plus additional offices in the rest of the USA, Europe, Asia, and Latin America. They have been in London for over 25 years. The London office is ideally suited for Liverpool Street station.
They are now looking to hire a Billing Manager. Reporting to the global Director of Revenue, this role is responsible for jointly managing the European billing team which supports Partners and other senior lawyers throughout all phases of the billing, collection and related client management processes.
Responsibilities
- Overseeing the daily activities of the European billing team
- Monitoring the volume of bills being prepared.
- Checking the quality of the invoices being sent to Partners, senior lawyers and clients.
- Proactively managing the timeliness of bill preparation; and
- Ensuring open and frequent communication between the team members and the Partners they support.
- Assisting the Director of Revenue in operational day to day activities for the region.
- Training new billing team members and conducting required follow-up training.
- Regular monitoring of bill processing status and other necessarily follow up tasks to ensure successful processing and timely payment to the firm.
- Assisting with billing and collections when required.
- Reviewing and monitoring client billing arrangements and other related information maintained in the firm's matter intake system MatterHub and Entity Manager.
- Proactively identifying improvements to billing processes and assisting with implementing best practice.
- Collaborating with Partners to ensure timely bill preparation, review and submission.
- Communicating with clients on a variety of topics.
- Preparing internal billing and collections projections.
- Undertaking the initial review of the monthly unbilled time and accounts receivable priority report.
- Keeping up to date with current VAT rules and regulations.
- Collaborating with local Accounting and Finance Teams for compliance purposes.
- Providing analysis support to Partners.
- Assisting with onboarding new clients.
- Participating in ad-hoc projects, including billing system upgrades.
- Responsibility for year-end performance reviews of allocated team members and proactively managing their professional development to ensure the best possible service delivery from the function.
Candidate Profile
- Excellent written and verbal presentation style, as well as strong drafting and analytical skills.
- Credible, trusted and approachable leader who can motivate and engage the team they supervise.
- Highly proficient in all Microsoft Office applications, especially Excel and Word.
- Experience in using Aderant would be preferred.
- Excellent command of English - a strong working knowledge of any additional European language would be an advantage.
- Educated to degree level.
- Proven professional services billing experience of at least 10 years, with 5 years of people management experience in some capacity.
- Experience in implementing procedural and operational billing improvements.
- Experience in a similar senior role at a professional services firm and/or law firm experience a plus
Important Notice
It is Career Legal's policy, as a matter of courtesy, to respond to all applications within three working days. However, because of the volume of applications, we are sometimes unable to respond to individual candidates. If we have not contacted, you within three working days your application has been unsuccessful, and your details have not been retained. Please apply for any other position that you may see in the future. Thank you.
Career Legal is a Recruitment Agency and is advertising this vacancy on behalf of one of its clients.