Do you have a flair with customer service? Are you a "plate spinner", used to dealing with ever changing deadlines?
Do you have a confident telephone manner together with strong administrative and IT skills?
This hugely successful business is synonymous not only with providing a first-class service to their customers, but also committing to the wellbeing of their staff which continues to be demonstrated in both staff retention and feedback from staff.
If you are a motivated Customer Service Specialist have confident administration / IT skills and you're ready to take the next step in your career, you can expect a salary of up to £25,000 plus a 10% performance bonus. Benefits include pension; cash plan healthcare; death in service; ride to work scheme.
What's the Job?
Working within the Service Team, you'll be responsible for ensuring the field-based service engineers have everything they need to get the job done - you'll be involved in:
- Raising quotations
- Booking in jobs
- Raising invoices
- Completing month end checks
What Skills do I need?
You'll already be working as an administrator / service advisor, preferably within an engineering related business; along with an outgoing personality, you'll also need:
- A strong administration background with an excellent eye for detail
- To be able to manage multiple, ever-changing deadlines
- Have the ability to take ownership from start to finish
- Be confident and used to working in a very busy, often challenging environment
- Have strong IT skills and be confident with Excel
This role would suit: Customer Service; Debt Collection; Resourcer; Recruitment Consultant
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