Duty Manager at KU Coop
Annual Salary - £25,419 + performance related elements
35 hours per week
34 days' annual leave
Thank you for your interest in the position of Duty Manager at Kent Union Trading Ltd (KUTL); KUTL is the commercial arm of Kent Union. Kent Union is a vibrant, student-led organisation with a bright future ahead of us. After a challenging few years, we are going from strength to strength with a renewed focus and energy to amplify the voice of our members and ensure they have a fantastic student experience. Our driving force is our new strategy, which sets out our priorities over the next two years. Students are the reason Kent Union exists.
We are there through their university journey. Our amazing staff and volunteers work towards improving their experience, whether it's helping them with their studies, practicalities of life or to have fun. We also employ 100's of students every year to help them finance their way through University and gain employability skills. The Coop store offers many students this opportunity to develop themselves and the post holder will be instrumental in hiring, supervising, guiding and developing student staff each year.
We are seeking someone who will be responsible for effectively managing our main Coop Store (named Coop Union Plaza) on Canterbury Campus, having oversight over all operational areas of the store. The store is open 7 days a week, usually from 7am until midnight, providing everyday essentials you would find in any Coop store, primarily to students and university staff, but also to the wider community.
We run two Coop stores on Canterbury campus as 'franchise' stores - this means we work in partnership with the Cooperative Group, using their brand, goods, and systems, but all of our staff are employed by Kent Union Trading Ltd, and all profits go back into Kent Union. The service and offer to the customer, however, is the same as in any other Coop store, so our goods and services are recognisable, as Coop are the leading convenience retailer in the UK.
- You will be responsible for driving consistency in all aspects of operations and will be tasked with working a combination of daytime, evening and weekend shifts.
- You will be responsible for the day-to-day management of the store and execution of Coop store processes ad routines, ensuring we drive sales through great availability, customer service and store standards, as well as delivering excellent profitability through effective control of costs.
- Youwill be responsible for staff development and management and will manage a team primarily comprised of student staff, and some career staff.
- You will also be responsible for ensuring that our stores remain safe and secure for all customers and staff.
- Your principal place of work will be the Coop Union Plaza, however from time to time, may be required to work in the Coop Park Wood, our other store on the campus.
More information is available at the Kent Union Website.
Kent Union is an organisation that champions equity and diversity and we have recently introduced a REMP guaranteed interview scheme, full details of which can be found in the Recruitment Pack on our website.
Closing date - 16/06/2024 17.00
Interview date - 24/06/2024
To apply send your CV and a covering letter. If you haven't got a CV an application form can be downloaded from our Kent Union recruitment website , please send along with the Diversity Monitoring Form (found on our careers page) to Kent Union Recruitment.
If you would like to arrange chat, a visit or have any questions, please don't hesitate to contact us, we would love to hear from you.