£26K/yr to £30K/yr
Mid Suffolk, England
Permanent, Variable

Account Handler

Posted by Employment Specialists Ltd.

Our expanding and growing Broking client is looking to recruit another Account Handler into their SME Commercial team.

This is a busy environment where you'll be dealing with a wide range of business clients and looking after all of their Insurance requirements.

Accordingly this is a 360 degree role where you'll be looking after existing Clients but also taking New Business enquiries and supporting them throughout their Insurance lifecycle.

This is a role that can be performed on a hybrid basis, working at home and in the office, but also occasionally visiting Clients.

The main responsibilities of the Account Handler role include:

  • Handling your own portfolio of business customers
  • Responsible for all aspects of their account including:
  • Renewal negotiations with insurers
  • Changes in risk
  • Claims notification (there is a separate claims handling team)
  • Regular contact with your customers
  • Using specialist insurance broking software and electronic trading facilities

To be a successful Account Handler you will demonstrate:

  • Excellent customer service skills
  • Strong work ethic
  • Calmness under pressure
  • Comfortable using Microsoft office and e-trade platforms
  • Good Insurance experience - training will be given into specific Commercial products

Working hours are 9am to 5pm, Monday to Friday

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