CUSTOMER SERVICE ADVISOR
FULLY REMOTE
UPTO £30,000 + GREAT BENEFITS + TRAINING AND DEVELOPMENT
THE OPPORTUNITY:
Get Recruited are working with a highly reputable business who are looking for a Customer Service Advisor to join their growing team. This is a fantastic opportunity to join a supportive business who offer fantastic career prospects and long-term development!
THE ROLE:
- Start to end management of customer journey.
- Assist with daily administrative duties.
- Oversee the entire order process for B2B clients ensuring accuracy, order entry, invoices and post order queries.
- Set up and manage the client accounts.
- Maintaining business relationships and keeping in regular contact with clients.
- Conduct client onboarding calls via Zoom/Teams, welcome new clients and represent the company.
- Be the main point of contact for clients, assist with any enquiries.
- Present presentations to customers.
THE PERSON:
- Must have high admin and sales experience.
- Have experience within a customer focused, Sales Advisor, Sales Support, Sales Representative, Customer Service, Sales and Customer Service Administrator or similar type or role
- Strong Microsoft skills as well as CRM/CMS.
- Must be confident in having client video calls.
- Excellent organisation skills.
- Experience in order processing and basic invoice experience.
- Able to speak a European language is a bonus.
Get Recruited is acting as an Employment Agency in relation to this vacancy.