Development Officer
Location: Bracknell, Berkshire, RG12 7PA
Salary: £9,573 per annum
Hours: 14 hours per week
The Trust is a unique and highly regarded arts centre and theatre providing a rich mix of arts performances and activities.
The Role
The Trust's primary income is derived from: Borough, Town and Parish Council grants; its performing arts programme - workshops and courses; catering provision and donations from individuals, trusts and foundations and the corporate sector. The Development Office consists of a Development Manager and Development Officer and the department's role is to generate income through fundraising activities and events, membership fees, donations, trusts and statutory grants (inc. local authority grants).
Your main duties will be:
- To build and maintain the venue's Friends scheme and donor database.
- To provide superb customer service to Friends, Good friends, Best friends and donors and manage the scheme's administration.
- To support the Development Manager in the growth of the department's income streams.
- To Support the implementation of the Trust's fundraising and development strategy and campaigns in order to meet annual targets
Key Responsibilities
- Be the primary contact for Friends Good friends & Best friends; answering phone calls and emails and offering first class customer service
- Work with the Development Manager and marketing team to encourage new Friends, renewals, and upgrades to Good & Best Friends
- Ensure the process for the scheme is efficient and timely using their Spektrix software, liaising with the finance team to ensure correct allocation of funds
- Manage communications with Friends and Donors on a regular basis, via newsletters/updates
- Work closely with the Development Manager to identify Friends with the potential for higher giving or donations
- Process regular Gift Aid claims
- Ensure Friends and supporters are properly credited and that all benefits are delivered according to each membership
- Maintain all data in accordance with GDPR
- Maintain Friend & Donor confidentiality outside of the venue
- Create and attend membership and donor cultivation events
- Host pre- and/or post- show members' events
- Support the Development Manager with research for funding applications
- Take responsibility for Parish Council funding applications and low-level trust applications
- Devise and manage community fundraising initiatives and campaigns
- Work closely with the Trust's marketing team in the promotion of all fundraising initiatives
- Maintain up to date knowledge of fundraising best practice and tax laws for individual giving, where applicable
- Attend occasional staff meetings, training sessions and other events, which may take place outside normal working hours.
General
- Represent the Trust as an ambassador for the organisation at press nights, performances, meetings and events
- Undertake any other duties as may be reasonably requested by the Development Manager
- Follow and adhere to all health and safety procedures and policy.
Relationships
Maintain good professional relationships with:
- Staff, tutors, volunteers and members of the Board;
- The officers and members of Bracknell Forest Borough Council, Bracknell Town Council and Parish Councils;
- Relevant arts organisations, associations and professional bodies;
- All other individuals and organisations with whom the Trust seeks to work.
To Apply
If you feel you are a suitable candidate and would like to work for this reputable Trust, please click apply to be redirected to their website to complete your application.
The Trust aims to be an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.