Red Recruitment is recruiting a Contact Centre Trainer in Banbury to join our client, a specialist business process outsourcing and customer experience company. They provide tailored solutions in people, technology, and AI, supporting some of the world's biggest brands.
As a Contact Centre Trainer you will be delivering a variety of contact centre training courses whilst working with the leadership team to design and deliver in house training.
The salary for this position is £30,000 per annum.
Package for a Contact Centre Trainer:
- Salary: £30,000 per annum
- Hours: Monday - Friday, full-time (depending on the campaign, you may have to work weekend shifts)
- Contract Type: Temporary
- Location: Banbury
Key Responsibilities of a Contact Centre Trainer:
- Delivering training to new contact centre workers
- Designing, creating and implementing new training courses and materials
- Providing support to any team members who need assistance or a course refresher
- Ensuring all new workers have received all the knowledge and tools they need to do well in their role
Key Skills and Experience of a Contact Centre Trainer:
- Previous experience as a Trainer is preferred
- Ideally, you will have had experience working in a Contact Centre
- You will be required to work in a fast-paced environment and be able to create bespoke training for a number of campaigns
- You will be required to work both individually and as part of a team
This is a fantastic opportunity for an experienced Trainer to join an exciting and fast-paced business. If you are interested, please apply or call our office and ask to speak to Jess Colwill, we look forward to speaking with you!
Red Recruitment (Business)