Are you an experienced Business Systems Analyst, Application Analyst or Software specialist? Do you have specific experience of working on housing management system implementations and/or upgrades? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for IT Systems & Development Analyst to take a key role in the implementation of new application technology within Social Housing whilst continuously improving an application architecture suite for a for a respected & established social enterprise as part of a wider digital transformation programme.
The main purpose of the role will be to lead on the continual improvement of the core property management system, manage the technical environment, and implemented continual service improvements through effective system configuration. Day to day duties will include second- and third-line application support; implementation and upgrade activity; building workflows and forms; interrogating data sets; third party supplier liaison; change documentation; creating training material; user acceptance testing; reporting delivery; data integrity improvement; and statutory reporting.
Essential
- Systems Administration, or Application Support to 2nd/3rd Line level.
- Experience working in an implementation capacity (implementation/upgrade, build, configuration, testing, training, support) on a project to install or upgrade commercial software applications.
- Business/Systems Analysis experience including stakeholder engagement, requirements elicitation, process mapping, process analysis and improvement.
- Experience of working with housing management applications (Such as Civica CX, NEC Housing, Capita ONE/OPENHousing, MRI Enterprise/Orchard Housing, Aareon QL, MIS ActiveH or similar)
- SQL scripting
- Excellent communication skills and strong work ethic
Desirable
- Database administration, and/or the development of ETL process for data migration or interfacing
- Interfacing experience (APIs, Web Services, SSIS, etc)
- Relevant certification
As an individual you will be analytical with excellent problem-solving skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. Alongside a competitive salary you will receive an excellent benefits package that includes a superb contributory pension, flexible working and work/life balance, generous leave entitlement, professional development, and friendly collaborative work environment. If you would like the opportunity to work for a fresh, ambitious and technology driven organisation, then please apply without delay. The role can be based remotely or hybrid of based in London.
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.