Customer Service Administrator
Tamworth
Temp
£13 per hour
Mon-Thurs 8:30am-5:00pm
Friday 8:30am-4:00pm
Our client a manufacturing business within the Tamworth area are looking for a Customer Service Administrator to come and support the team. As a Customer Service Administrator you will be faced with a range of duties to ensure all customer queries are answered professionally and promptly.
Main job duties (not limited to:)
- Answer phone calls and assist with customer queries.
- Update and maintain accurate customer details.
- Transfer calls over to the correct department if needed.
- Respond to emails accordingly.
- Any other ad hoc duties when required.
Person specification:
- Strong administration experience.
- Experience within a customer-based role (E.g.: Call center)
- Professional telephone manner.
- Ability to work independently and amongst a team.
What happens after you apply for this role?
Applications will be reviewed within 3 working days, however as we are receiving high levels of applications, if you have not been contacted after 5 days of sending your CV unfortunately your application has been unsuccessful on this occasion. If successful you will be contacted by a consultant to discuss your application and CV further. There'll also be a chance for you to ask us any questions you may have about the role.