Qualified Technician
A bit about us:
Established in 1989, Norton Way Group has evolved into a powerhouse in the automotive industry. We have a rich history of growth, development, and a commitment to excellence. We have been a leading automotive group in Letchworth for 35 years.
We've cultivated a culture of innovation, service, and dedication to our customers.
Norton Way Group spans 8 sites across Hertfordshire, Bedfordshire, and West London. As a multi-franchise business, we represent a diverse range of leading automotive brands.
Our success is a testament to the efforts of our dedicated teams, now numbering over 400 staff. Together, we drive success, celebrate achievements, and foster a dynamic work environment where every team member plays a crucial role.
What you will be doing:
- Interpret instructions from the repair order, complying with repair instructions and stipulated settings and tolerances and complete diagnostics, inspections, repairs and services to vehicles. Carry out road tests and sign off all the necessary warranty repairs
- Record work done and tests carried out, reporting on additional work required. Liaise with other departments to complete the repair
- Support customers on technical/product matters
- Keep up to date with the most recent changes in technology, techniques and commercial developments
- Undertake MOTs and re-test, working within the DVSA framework
What we need from you:
- A full UK driving licence
- Qualified to NVQ Level 3 or equivalent, with a minimum 2 years' experience as a qualified technician
- MOT licence (desirable)
- Able to achieve high productivity, and efficiency and be customer-focused
- A high level of accuracy with excellent attention to detail
- Excellent communication skills
Our commitment to excellence has been recognised by prestigious accolades, including the Great Place to Work awards consecutively; in 2022 and 2023.
In January 2023, we were awarded Best Place to Work for Well-being, a testament to our dedication to fostering a healthy and supportive environment.
Furthermore, our achievements include being Highly Commended title at the AM Awards for Leadership and Diversity in May 2023.
Join us on a journey where success is celebrated and built upon a foundation of inclusivity, well-being, and exceptional leadership.
Location: Norton Way Nissan, Norton Way North, Letchworth, Herts. SG6 1BL
Job Type: Full time
Contract Type: Permanent
Salary: OTE up to £40,600 per annum
Hours: 40 hours per week, Monday to Friday
Benefits: 32 days annual leave (including bank holidays). Holiday allowance increases after 4 years of service. Annual leave purchase scheme. Your birthday off paid. Family-friendly benefits including Life Assurance from day one of joining us. Enhanced maternity, paternity & adoption packages. Reduced rates on vehicle purchases & maintenance. Recognition of long service, every 5 years. Norton Way "Flecks of Gold" . Free eye tests. Improved Employee Assistance Programme. Tech purchasing benefits. Cycle to Work Scheme. Staff referral bonuses, along with access to our benefits portal, offering 100's of savings for retail stores and hospitality venues.
You may also have experience in the following: Mechanic, Commercial Mechanic, Service Technician, Service Mechanic, Vehicle Mechanic, Commercial Service Technician, Automotive Technician, Automotive Service Technician, Automotive Mechanic, Vehicle Service Technician, Car Mechanic, Vehicle Technician, MOT Tester, Diagnostic Technician, Vehicle Diagnostic Technician, Motor Diagnostic Technician, Automotive Diagnostic Technician, Commercial Vehicle Mechanic, Commercial Vehicle Technician, Commercial Car Technician, , etc
REF-216 610