Role: IT Field Engineer Location: Manchester Salary: Up to £30,000 DoE
The applicant must have a full UK driving license and access to a car.
Summary
An opportunity has emerged for a skilled IT Field Engineer to join a dynamic team providing technical support and maintenance across various locations. If you are eager to work in a hands-on, client-facing role, this position is for you.
You will be responsible for installing, repairing, and performing preventative maintenance on office, production, and desktop printers, while ensuring client satisfaction through prompt and effective solutions.
This role offers the benefit of a company car for travel between sites, along with training opportunities to support your professional growth.
The Company
This company is known for its expertise in providing technical services across the UK. You will be working with a supportive team that values continuous improvement and customer satisfaction.
This family-run business has a close knit-team that deeply values collaboration and support. They take pride in fostering a positive work culture, hosting a variety of social events throughout the year to strengthen team bonds. With a focus on employee development, this company provides exciting opportunities for career growth and advancement.
The Role
As a IT Field Engineer, you will provide on-site technical support, troubleshooting, and maintenance, ensuring the highest standards of service. You will be interacting with customers daily, addressing their needs, and helping them get the most out of their equipment.
(The majority of the role is travelling between sites in the North West Area so you will need to be based in one of the following locations : Manchester, Warrington, Liverpool, Bolton or within a comutable distance to Manchester City Centre for ad hoc visits)
- Installing, repairing, and maintaining equipment at client locations.
- Diagnosing and resolving technical problems promptly.
- Carrying out routine inspections and preventive maintenance.
- Educating customers on how to operate and maintain their equipment.
- Recording service activities and keeping precise documentation.
- Working closely with customers to identify their needs and ensure their satisfaction.
Skills & Experience Required
- Demonstratable experience in a comparable Field Engineer position.
- Technical expertise of troubleshooting and repairing office, production, and desktop printers.
- Experience with Xerox, Ricoh, or Epson.
- Some Networking experience is desired but not essential.
- Excellent problem-solving skills and attention to detail.
- Full UK driving licence (essential).
- Ability to travel nationally to customer sites as required.
Company Benefits
- Competitive salary.
- Company car provided for travel, or a car allowance.
- Fuel cards.
- Company pension.
- Company laptops and phones.
- 25 days holiday.
- Social events throughout the year.
Next Steps
If you're a skilled IT Field Engineer with a passion for customer service and technical problem-solving, apply today!
Referrals
Know someone who could be a great fit? Refer a candidate and earn £1,000 in retail vouchers if they're successfully hired.
Interviews are being held imminently. Don't miss out-send your CV today!
The Applicant must have a full UK driving license and access to a car.
Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy.
To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy.
To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.